Systems Administrator - Austin, United States - Kestra PWS

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    Encino Building #2, Austin, Texas, United States of America
    Job Description

    Posted Monday, April 15, 2024 at 5:00 AM

    ABOUT US:


    Come join the dynamic team at Kestra Financial Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service.

    With a culture rich in reinvention and advisor advocacy, Kestra Financial has developed integrated business management technology that, combined with its personalized consulting services, offers exceptional scale and efficiency.

    Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients.
    The Systems Administrator will report to the Team Leader of the Systems Administration team. This will be a hands-on technical position driving success of IT operations and integrations with Kestra firms.

    The successful candidate will have solid experience troubleshooting and diagnosing a variety of infrastructure issues within a fast-paced environment, as well as assisting with the direction of overall technology strategy, and contributing positively to open communications and collaboration within the infrastructure team, technology department and organization as a whole.


    Position Duties and Responsibilities:
    Work directly with cybersecurity to implement updates to endpoints and infrastructure, as required.
    Monitor and provide recommendations in an ever-shifting threat environment
    Administer Intune and Endpoint Manager for Windows and mobile devices.
    Manage and Administer Azure AD accounts.
    Assist in administering call flows and call routing.
    Support Tier 1 technicians in troubleshooting system related issues.
    On-boarding and off-boarding IT process for employees.
    Recommend improvements to existing systems and new technologies.
    Documentation and record keeping of current in production system's technology.
    Hands on with installing network cabling, equipment, and ongoing support.

    Requirements:
    Direct experience as an account administrator for Office 365.
    Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager.
    Experience deploying and administering Windows Autopilot a plus.

    Experience in the following:
    Managing SSL certificates.
    Email hosting and troubleshooting (spam filtering, dkim, spf) – direct experience migrating mailboxes to Exchange Online (O365) a plus.
    Configuring and supporting Windows Servers in a production environment.
    Direct experience managing 365 Purview compliance panel, a plus.
    Strong communication skills and experience detailing technology initiatives to multiple stakeholders throughout an enterprise.
    A grasp of industry best practices with regard to backups, network security, patch management, monitoring, documentation, etc.
    A strong customer service presence, and an unwavering commitment to quality of service and follow-through.

    An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies which may best address changing business needs.


    INTERNAL APPLICANT POLICY:
    Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.


    BENEFITS:
    Full health, vision, dental.

    401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees).


    DISCLOSURE
    By applying to a job at Kestra Financial, Inc.

    , you are agreeing to the following statements:

    You acknowledge that if hired, Kestra Financial, Inc.

    may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.

    It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

    Kestra Financial prohibits any such discrimination or harassment.

    Encino Building #2, Austin, Texas, United States of America
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