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    Sales Operations Analyst - Richmond, United States - Penn Foster Inc

    Penn Foster Inc
    Penn Foster Inc Richmond, United States

    4 weeks ago

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    Description


    BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online users physical and cognitive digital behavior to protect individuals online.

    BioCatchs mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist.

    Today, BioCatch counts over 25 of the top 100 global banks as customers who use BioCatch solutions to fight fraud, drive digital transformation, and accelerate business growth.

    BioCatchs Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention.

    With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrows problems.

    For more information, please visit
    The Sr. Analyst of Sales Operations plays a pivotal role in driving the growth and efficiency of our Revenue Operations.

    In this position, you will be responsible for managing day-to-day activities related to Sales Operations, encompassing data maintenance, management, insights, standardization, operational execution, and sales technology oversight.

    Reporting directly to the VP of Revenue Operations, you will collaborate closely with the sales field representatives to optimize our sales processes.


    How You Will Add Value:

    Utilize sales data to create, update, map, and delete records (opportunities, accounts, contacts, reports, dashboards, etc.) using various data sources for cross-referencing.

    Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement.

    Manage the creation of quotes and pricing through Salesforce CPQ in collaboration with VP of RevOps and the sales team.

    Conduct ad-hoc analyses to support sales planning and quota setting.
    Track and analyze sales data, including pipeline growth/coverage, outreach success, win/loss rates.
    Provide on-demand and regular end-to-end sales process reporting.
    Identify trends using data-driven insights to enhance decision-making processes.
    Collaborate with Sales, Engagement (CS), and Marketing teams to streamline and optimize sales and renewal processes.
    Assist in Revenue Operations projects related to data and process preparation.
    Drive efficiencies and improvements in data capture and reporting methods.
    Work closely with Sales Enablement to develop and update sales collateral, presentations, and training materials.

    Requirements:

    3+ years of prior experience in Finance or Sales Operations.
    Strong passion for operational excellence and proficiency in handling data.
    Self-starter with a proactive "can-do" attitude.
    Enthusiastic about providing world-class customer service within a dynamic, start-up environment.
    Expertise in Excel, PowerPoint, Clari, and
    Preferred experience with Salesforce CPQ.
    Experience in designing, implementing, and tracking sales operations initiatives.
    High-level understanding of financial metrics and strategy.
    Strong project management and organizational skills.
    Driven, self-motivated, and possess a can-do attitude.
    Demonstrates exceptional analytical, organizational, and problem-solving skills.

    Florida
    Georgia
    North Carolina
    South Carolina
    Pennsylvania
    Virginia
    New Jersey


    Confidential salary:
    Yes
    #J-18808-Ljbffr

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