Assistant Manager, IT Network Engineering - Tustin, United States - SchoolsFirst Federal Credit Union

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    Description

    We're always looking for diverse, talented, service-oriented people to join our exceptional team.

    Assistant Manager, IT Network Engineering

    The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

    Pay Range:

    Scheduled Weekly Hours:

    40

    Pay Range: $128, $206,197

    What You'll Be Doing

    Responsible for leading network engineering projects, from the development of project plans and schedules to their successful completion. Oversee the technical aspects of the network, providing guidance to the network engineering team and acting as an escalation point for complex issues.

    • Develop, maintain, and execute project plans, schedule, and task lists for network engineering projects. This includes tracking project status, coordinating activities, and ensuring timelines are met.
    • Lead network engineering teams in designing, implementing, and testing network solutions based on the organization's requirements. This includes routing and switching, load balancing, WAN technologies, network security, etc.
    • Foster a culture of innovation within the network engineering team, encouraging them to explore and propose new technologies, tools, or approaches that can enhance network performance, reliability, or security.
    • Provide technical guidance to network engineering teams, acting as an escalation point for complex network engineering issues.
    • Collaborate with the Network Operations team on the transition of projects from the engineering phase to the operational phase, ensuring seamless handover of information and responsibilities.
    • Develop and maintain documentation on network design, configurations, and changes to assist the Network Operations team in understanding and managing the network.
    • Engage with key stakeholders, such as business leaders, project managers, and the Manager Network Engineering and Operations, to understand their network needs and incorporate these into network designs and plans.
    • Participate in the budget planning process for the Network Engineering Department, helping to estimate costs for network projects, routine maintenance, personnel, training, and vendor contracts.
    • Partner with vendors to resolve technical issues, implement network changes, and explore opportunities for technical collaboration or improvement.
    • Assist department manager with developing forecasts, project plans, and budgets.
    • Responsible for Credit Union hardware, software, and licensing with regard to Networking, including monitoring and measuring network performance.
    • Lead and focus team on root cause analysis, pattern identification, and continuous improvement in order to optimize network and system communication, resiliency, and reliability.
    Additional Job Functions
    • Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff.
    • Helps establish, communicate and achieve the credit union's goals and standards, ensuring these are fully communicated to and understood by all department staff.
    • Identifies areas to streamline department and credit union operations.
    • Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff.
    • May act in the capacity of the Manager in his or her absence.
    • Performs other duties as assigned
    • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
    People Management

    Supervisory

    Qualifications
    • High School Diploma or GED required
    • Bachelor's Degree in Computer Science or Information Systems or relevant field of work preferred
    • 7-10 years in related technical experience required
    • 1-2 years of supervisory experience required
    • Cisco Certified Network Associate (CCNA)
    • CCNP - Cisco Certified Network Professional CCNP R/S, CCNP Data Center or CCNP Security
    • Information Technology Infrastructure Library (ITIL)
    Knowledge, Skills, and Abilities
    • Networking Concepts: A deep understanding of networking protocols, topologies, and services. This includes knowledge of TCP/IP, OSPF, BGP, VLANs, VPNs, etc.
    • Network Hardware & Software: Familiarity with the range of networking equipment (routers, switches, load balancers, firewalls, VPNs) and the major vendors in the space (like Cisco, F5, Palo Alto, Checkpoint, etc.)
    • Security Protocols and Standards: Knowledge of security protocols, intrusion detection and prevention systems, VPNs, encryption, and other network security measures.
    • Data Center Networks: Understanding of data center network architecture, virtualization technologies, overlay technologies, and software defined networking. High
    • Cloud Technologies: Familiarity with cloud platforms (like AWS, Azure, GCP) and how they integrate with on-prem networks, as well as cloud networking concepts. Medium
    • WAN Technologies: Knowledge of SD-WAN, MPLS, etc. High
    • Network Automation: Awareness of network automation technologies and how they can improve network engineering functions. Low
    • Troubleshooting: Ability to assist the team with diagnosing and resolving network issues swiftly and efficiently. High
    • Project Management: Skills to oversee large network projects, from initial design to implementation and maintenance. Low
    • Technical Proficiency: Hands-on skills with network design, installation, and maintenance. Ability to configure and manage network devices. High
    • Documentation: Skill in creating clear and detailed technical documentation, network diagrams, and SOPs. High
    • Abilities High
    • Leadership: Ability to lead a team, provide direction, and make decisions. Being a mentor and guiding engineers. High
    • Communication: Ability to communicate complex technical information to non-technical stakeholders and upper management. Also, adept at facilitating clear communication within the team. High
    • Problem Solving: Ability to approach challenges methodically and come up with effective solutions. High
    • Adaptability: Ability to adapt to changing technologies, business needs, and unforeseen challenges. High
    • Time Management: Ability to prioritize tasks, handle multiple projects simultaneously, and meet deadlines. High
    • Interpersonal Skills: Ability to build relationships with vendors, internal teams, and other stakeholders. High
    • Strategic Thinking: Ability to foresee future challenges and opportunities, and plan network strategies accordingly. High
    SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

    At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

    SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

    This organization participates in E-Verify.