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    Valet Guest Ambassador - Lincoln, United States - Courtyard by Marriott Lincoln

    Courtyard by Marriott Lincoln
    Courtyard by Marriott Lincoln Lincoln, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • Employee discounts
    • Flexible schedule

    Valet Guest Ambassador


    JOB DESCRIPTION:


    Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.

    Essential Functions:
    • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
    • Communicate parking procedures to guests.
    • Drive Airport Shuttle for guest pick up and departure
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
    • Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
    • Efficiently and safely drives guests vehicles to and from assigned parking areas
    • Accurately fills out key information tickets for each set of keys and stores keys accordingly
    • Consistently and carefully hangs keys and pulls them from their assigned area
    • Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
      any incidents to the Supervisor and/or Security
    • Accurately and thoroughly completes all required operational forms and reports
    • Consistently demonstrates conscientious cash handling in accordance with departmental procedures
    JOB REQUIREMENTS:
    • Must have experience in a guest contact position
      Must possess a valid driver license with clean driving record
      Must have excellent interpersonal communication skills
      Previous cash handling experience is preferred
      Must have a high school diploma or G.E.D and 21 years of age
      Must be able to drive both automatic and shift manual
    **For questions and inquiries please call Aaron or Jesse at

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