25-6040: Service Delivery & Support Manager - DC Metro - Washington, DC

The Test Manager is responsible for leading and executing testing activities across enterprise systems and services to ensure quality, security, and compliance with program requirements. · ...

The Test Manager is responsible for leading and executing testing activities across enterprise systems and services to ensure quality, security, · and compliance with program requirements. This role oversees the planning execution and reporting of test results for service · and s ...

The Customer Engagement Manager is responsible for managing service levels, building customer relationships, · and ensuring that user-centric design principles are integrated into service delivery. ...

+The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. · +Manage and develop service levels in accordance with contract/Task Order (TO) re ...

The Customer Engagement Manager is responsible for managing service levels, building customer relationships and ensuring that user-centric design principles are integrated into service delivery. · ...

The IT Asset and Configuration Management (ITACM) Manager is responsible for overseeing all aspects of IT Asset and Configuration Management processes. · Manage IT Asset and Configuration Management processes (SACM) in alignment with ITIL practices. · Oversee the lifecycle of IT ...

The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. · ...

The Continual Improvement (CSI) Manager is responsible for leading process improvement initiatives across IT services to ensure efficiency and effectiveness. · ...

We are seeking a seasoned Senior Technical Information Technology (IT) Manager with extensive experience in network and security engineering and exceptional leadership capabilities to lead manage and actively contribute to critical IT projects. · ...

+ Job Description: · This role demands a balanced blend of hands-on technical expertise, team leadership, and stakeholder coordination to drive innovative solutions and deliver reliable outcomes.The successful candidate will oversee a team of approximately 10 employees... · ...

The Incident & Problem (I&P) Manager oversees incident, request fulfillment, and problem management services to ensure timely resolution and continual service improvements across the enterprise. · This role ensures alignment with organizational requirements and customer expectati ...

The Continual Improvement (CSI) Manager is responsible for leading process improvement initiatives across IT services, ensuring efficiency, effectiveness, and alignment with organizational and customer objectives. · ...

The Desk-side Support Regional Manager provides leadership and oversight of desk-side support operations within an assigned geographic region. · Manage desk-side break-fix and service request fulfillment operations across the assigned region. · Supervise and coordinate technical ...

The Service Delivery & Support Manager is responsible for overseeing the delivery of IT services across a cross-functional environment, ensuring that operations meet performance, compliance, and customer satisfaction requirements. · Manage and deliver IT service operations in a c ...

The Deputy Program & Organizational Change Manager provides leadership, oversight, and change management expertise across IT services and federal programs. · ...

The Incident & Problem (I&P) Manager is responsible for overseeing incident, request fulfillment, · and problem management services, ensuring timely resolution and continual service improvements across the enterprise. · ...

We are seeking an experienced Change Management Specialist to support organizational transformation initiatives. The ideal candidate will bring strong communication and stakeholder engagement skills. · ...

The Incident & Problem (I&P) Manager is responsible for overseeing incident, request fulfillment, and problem management services. · Manage incident, request fulfillment, and problem services in line with enterprise and contractual requirements. · Drive continual process improvem ...

The Desk-side Support Regional Manager provides leadership and oversight of desk-side support operations within an assigned geographic region. · ...

The Desk-side Support Services (DSS) Manager provides leadership and oversight of all desk-side support operations across the program. This role manages break-fix, service requests, and on-site technical support to ensure customer satisfaction, operational efficiency, · Manage de ...