Knowledge Analyst II, Luxury footwear - Boston - Entrupy

Description

About the Role/Team

We are seeking a highly experienced Luxury footwear Authentication Expert with strong analytical, investigative, and communication skills to elevate our authentication processes and training programs.

If you're passionate about fashion and footwear, and thrive in a fast-paced environment, this could be the perfect role for you.

Your deep expertise in both physical and digital authentication will play a pivotal role in building and maintaining our internal knowledge systems, guiding our authentication team, and collaborating across departments to improve accuracy and consistency.

Reports to :

Manager, footwear

Location :

US/APAC

Location Type:

Remote

What you'll do

Create, maintain, and improve knowledge and documentation on luxury footwear authentication.

Develop training materials and train the global Authentication team for the brand support expansion.

Deliver high-impact projects by taking full ownership, meeting deadlines, and ensuring quality at every step.

Research and track industry knowledge, new releases, and trends in the resale and luxury footwear market, identify key attributes, and translate the knowledge or data to authenticators and the ML team to improve the accuracy and automation.

Work with the Knowledge Analysts for cataloging, researching, tagging, and creating procedures for Entrupy's proprietary datasets

Monitor and analyze the accuracy of the results and knowledge adherence to identify the knowledge gap and improve the training materials.

What you bring

4+ years of experience creating knowledge materials to train the authentication team.

Advanced subject matter expertise in luxury footwear, with a proven track record of authentication accuracy.

Experience with both in-person and digital authentication is a significant plus.

Understanding knowledge creation best practices (capture, authoring, and organization of information across multiple channels)

Experience with scientific approaches to the classification of knowledge and systems

Proven knowledge of taxonomy and data classification systems; comfort working with complex datasets and structured information.

Proven skills and understanding of data organization and structuring

Strong authoring and editorial skills:

able to understand complex information and communicate said information (both written and spoken) to individuals with diverse professional backgrounds

Self-starter, detail-oriented, and creative problem solver able to work with global teams and multiple deadlines

Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management

Passion for fashion, sustainability, and upholding standards of authenticity.

We have had an incredible run so far and laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity.

We live by these values – we hire by them, promote them, and celebrate them every day.

Culturally, we operate with intelligence, respect, and curiosity, relentlessly pursuing ideas to improve our offering and execute our mission and a desire to solve impactful challenges.

If you want to be a member of our team that is building the infrastructural foundations for data aggregation and insights at Entrupy, we'd love to connect

Salary Range

:

The starting salary for this role is between $50k - 65k$, depending on skills and experience. We have competitive pay bands for all other countries based on market standards.

Individual compensation decisions are based on several factors, including experience level, skill set, and balancing internal equity relative to peers at the company.

Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range.

We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted.

If so, the updated salary range will be communicated to you as a candidate.