- Manage case managers to ensure that clients' eligibility is maintained by meeting health assessment timelines, as required by ESSHI.
- Conduct monthly meetings with case managers to review health assessments and to review status updates for all cases assigned to each case manager.
- Provide training and orientation for newly hired case managers to familiarize them with policies and procedures for the ESSHI Programs and those of ESLC.
- Implement ESLC's professional conduct expectations that result in a positive community image and awareness of ESLC and the services that are provided.
- Lead and collaborate with health and wellness coach and community liaison to plan programming that will enrich the lives of the ESSHI participants.
- Act as a case manager when needed.
- Lead and manage/supervise the Community Specialists, Intake Coordinator, Drivers, Case Managers and Wellness Coach and Community Liaison
- Perform outreach to community agencies to inform of the program and to obtain referrals.
- Schedule and conduct apartment tours for individuals interested in program enrollment.
- Assist with the intake process to potential ESSHI residents and enroll them into the ESSHI program if appropriate.
- Work with outside vendors to coordinate services based on the needs of the ESSHI participants that will enrich lives of participants and will increase scores on the Health Assessment.
- Ensure ESSHI Participants receive quality services with high satisfaction through regular check-ins with the Participants
- Perform other necessary duties as required. Employee may perform other related duties as assigned to meet the on-going needs of the organization.
- Current valid driver's license.
- Current health certificate with current PPD.
- Flexible, yet organized, with the ability to exercise independent, sound judgment.
- Must be knowledgeable about all community resources', Medicaid Services, and available non-Medicaid services.
- Bachelor's degree required in a Health and Human Service field with three (3) years' experience providing Care Management for individuals with disabilities, mental illness and/or seniors and knowledge about community resources.
- Master of Social Work (preferred not required) in a Health and Human Service field with a minimum, one (1) year of experience providing Care Management and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors.
- Demonstrated ability to collaborate effectively in a team setting.
- Must have experience working with homeless populations.
- Ability to maintain effective and professional relationships with participants and other members of their care team.
- Strong communication skills.
- Ability to effectively engage clients in a therapeutic relationship, when appropriate.
- Ability to work with patients by telephone or in person.
- Working knowledge of differential diagnosis of common mental health and/or substance use disorders, when appropriate.
- Experience working with patients who have co-occurring mental health, substance abuse, and physical health problems.
- Experience with community based and other social support services as well as healthcare services that respond to the individual's needs and preferences and contribute to achieving the individual's goals.
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Supportive Housing Manager - Rochester, United States - Episcopal SeniorLife Communities
Description
Episcopal SeniorLife Communities Mission:
We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge... Life. Inspired Every Day.
Supportive Housing Manager - Full-Time Days
Pay Range: $55,000 - $58,500/annually (Pay information will vary depending upon relevant experience for the position.)
The Supportive Housing Manager (Empire State Supportive Housing Initiative) is responsible to oversee the day-to-day operations of services delivered at 270 East Avenue location. Services include case management, health & wellness programs and events, and intake and admission coordination. The Supportive Housing Manager is responsible for ensuring all staff adhere to the guidelines and regulations from ESSHI as well as ensuring ESSHI participants receive quality services.
ESSENTIAL JOB FUNCTIONS
ESLC Core Values
Compassion: We seek to be sensitive to each other's needs
Dedication: We are focused on caring for seniors and their families
Friendliness: We are open and inviting to all residents' families, staff and visitors
Innovation: We embrace new ideas and think in terms of the future
Respect: We are always considerate of others
RequirementsQUALIFICATIONS:
EDUCATION:
EXPERIENCE:
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
