Salesforce Architect - Boca Raton, United States - Agility Partners

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    Technology / Internet
    Description

    This position can be entirely virtual/remote/work from home and you can sit anywhere in the US. Florida area or eastern time is preferred.

    About this Role

    Agility Partners is seeking a qualified Salesforce Architect to fill an open position with one of our Insurance Clients. In this role, you will understand the CCHS business environment and how Salesforce is being used to align business processes to the platform. Responsibilities include to architect, design, develop, and support new and existing solutions on the CCHS Salesforce environment.

    You will act as a Salesforce platform expert and guide CCHS to apply best practices and leverage its core capabilities in deploying applications. With a broad IT background, you will be comfortable discussing and demonstrating all aspects of the platform including security, integration and declarative/programmatic extensions.

    Responsibilities:

    • Architect, design, develop, test, document, deploy, and maintain high quality solutions on the platform.
    • Define data models, relationships, and data structures that support efficient and accurate reporting and analytics.
    • Document system architecture, design decisions, configuration, and customizations to ensure knowledge sharing and future maintenance.
    • Integration: Architect and implement integrations between Salesforce and other systems using APIs, middleware, and third-party tools to ensure seamless data flow and process automation using appropriate integration patterns.
    • Collaborate with stakeholders to understand business requirements and translate them into effective technical solutions within the Salesforce ecosystem.
    • Collaboration: Work closely with team and other stakeholders to ensure a cohesive implementation and smooth project delivery and for technical leadership.
    • Security and Compliance: Implement security measures and controls to ensure data integrity and compliance with industry standards and regulations.
    • Governance: Define best practices, guidelines, and standards for development and configuration within the Salesforce ecosystem.
    • Performance Optimization: Identify and address performance bottlenecks, monitor system health, and recommend optimizations for better user experience.
    • Problem Solving: Analyze complex issues, troubleshoot problems, and propose effective solutions to resolve technical challenges.
    • Project Management: Assist in project planning, estimation, and risk assessment, ensuring that projects are delivered on time and within scope.

    Qualifications:

    • 10+ years of IT experience
    • 5+ years as a Salesforce developer/architect in an enterprise-level environment users)
    • Proven strong experience with Sales Cloud and Service Cloud Administration and development building components in the effort to support core business processes.
    • Demonstrated functional understanding of CRM
    • Experience with the following Salesforce applications: Sales Cloud, Service Cloud, Marketing Cloud, Customer Portal, Answers, Ideas, and Knowledge
    • Advanced understanding of the data model and how and when to create custom objects, junction objects, and other model items
    • Experience with enterprise application integration with Salesforce
    • Preferred Salesforce Certifications:
    • Salesforce Certified System and Application Architect
    • Salesforce Certified Platform Developer II
    • Excellent communication, analytical, problem solving and organization skills
    • Strong attention to detail
    • Demonstrated ability to prioritize and manage multiple tasks simultaneously
    • Ability to work at a fast pace and cope with conflicting deadlines
    • Proven ability to deliver excellent customer service
    • Dependable, hardworking, professional, self starter, able to work well with cross functional teams