L3 Java Support Engineer - Salt Lake City, United States - Apexon

Description

Position at Apexon

About Apexon

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences.

We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers.

Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement.

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Role Description

You'll be responsible for (Responsibilities):

Work actively with team members to analyze and resolve application issues
Identify defects, discrepancies, and trends by ways of code debugging or log analysis
Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
Actively participate in Change management process with view to manage risk in production environment
Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
Develop reports that provide trending statistics to track and manage application health and support service performance
Willing to learn and troubleshoot/support proprietary technologies not available through the marketplace. No knowledge of proprietary technologies is required pre-hire.

Minimum Education And Experience Requirements

Bachelor's degree (U.S. or equivalent) and Five (5) years of software development experience.

Must Have Skills And/or Licenses Required to Perform the Job:

Computer Science concept of Data Structures in practical use cases
Problem solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
One of the following Structured or Object-Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2

Top Skills:
Java, SQL, UNIX

Optional Skills Or Qualification (Nice To Have)

Experience in the Financial Service Industry
Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
Degree in Computer Science

Don't worry if you don't check all the boxes; we'd still love to hear from you.

Our Commitment To Diversity & Inclusion

Did you know that Apexon has been CertifiedTM by Great Place To Work, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals.

Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy )

Our Perks And Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.

As an Apexer, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We Also Offer

Health Insurance with Dental & Vision
401K Plan
Life Insurance, STD & LTD
Paid Vacations & Holidays
Paid Parental Leave
FSA Dependent & Limited Purpose care
Learning & Development

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