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    AM Barista - Charlotte, United States - The Ballantyne

    The Ballantyne
    The Ballantyne Charlotte, United States

    2 weeks ago

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    Description
    Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.

    Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.

    Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.

    For more information, visit Northwood's website at

    Job Description

    Position Overview: We are seeking a talented and passionate AM Barista to join our team. As a Barista at our luxury hotel, you will be responsible for creating exceptional coffee experiences for our guests. The ideal candidate will not only possess excellent barista skills but will also embody the spirit of hospitality, ensuring that every guest interaction is memorable and exceeds expectations.

    Key Responsibilities:
    • Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, adhering to established recipes and standards.
    • Provide personalized service to guests, taking orders accurately and efficiently while maintaining a friendly and professional demeanor.
    • Ensure the cleanliness and organization of the coffee bar area, including equipment maintenance and sanitation procedures.
    • Uphold the hotel's brand standards and contribute to a positive working environment through teamwork and collaboration.
    • Stay updated on coffee trends and techniques, continually seeking opportunities for professional growth and improvement.
    Qualifications:
    • Previous experience as a barista in a high-end or luxury hospitality environment preferred.
    • Knowledge of coffee brewing methods, espresso equipment, and latte art techniques.
    • Exceptional customer service skills with a genuine passion for creating memorable guest experiences.
    • Strong attention to detail and ability to work efficiently in a fast-paced environment.
    • Excellent communication and interpersonal skills, with the ability to interact confidently with guests and team members.
    • Flexibility to work a variety of shifts, including weekends and holidays, as needed.
    Benefits:
    • 401k after 90 days, fully vested, company match to 3%
    • Marriott Hotel Discounts Worldwide
    • Northwood Hospitality Discounts
    • Discounts at our Gallery Restaurant and Spa
    • Referral Bonus program
    We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.

    We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.
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