Staff Assistant - United States of America-Norfolk

Post Context · ACT contributes to preserving the peace, security and territorial integrity of Alliance member states by leading, at Strategic Command level, Warfare Development required to enhance NATO's posture, military structures, forces, capabilities and doctrines. · The Reso ...

Job description

Post Context

ACT contributes to preserving the peace, security and territorial integrity of Alliance member states by leading, at Strategic Command level, Warfare Development required to enhance NATO's posture, military structures, forces, capabilities and doctrines.

The Resources and Management (RM) Directorate acts on behalf of SACT on all internal management and resource-related issues. It monitors the coherency of ACT plans to ensure that ACT remains an effective and efficient organization and improves continuously.

The Human Resources Management Branch is responsible for maintaining ACT's Peacetime Establishments (PE) on behalf of SACT as PE Authority; providing administrative and personnel customer service to all NATO and Partner Nations; and performing human resource management and recruitment functions with respect to HQ SACT and JALLC civilian staff. The Branch is comprised of three sections\: Workforce, Military Personnel and Civilian Personnel.

The Staff Assistant (HQ Staff Training Coordinator) will coordinate the Headquarters' Staff Training Program encompassing both internal and external training opportunities.

Principal Duties:

• Coordinates, in collaboration with, IKM Section classroom training  for HQ SACT staff members in headquarters -specific CIS applications such as but not limited to Tasker Tracker, EDMS and SHAREPOINT;
• Manages the Staff Training Information Portals to inform the staff of current and future training events and courses;
• Primary Point of responsibility for Staff Training events, which provide HQ Staff informative, relevant briefings on subjects which have direct impact on current and future NATO programmes;
• Develops advertising, both print and electronic for all Training events ensuring the widest dissemination;
• Serve as primary Point of Contact for obtaining commercially delivered training for courses which have an effect across the headquarters.
• Research, in conjunction with HQ subject matter experts, improved training courses to develop  new  training opportunities based on identified training needs;
• Serves as a member of the HQ IKM Board to convey HQ SACT requirements for changes and updates for the aforementioned software to the agencies developing the applications;
• Responsible for monitoring the input by staff members populating the trainingd module of the APMS database;
• Stays current on the functions, tools, utilities and business rules of the applications' developments in order to ensure most current and complete training is made available;
• Serves as Fund Manager for the Staff Training budget lines;
• Manages  HQ Training facilities to include scheduling, proper operation and capability upgrades;
• Provides input to Annual Training Report and the Annual Training Plan;
• Liaises with NATO Education and Training Facilities (NETF) by attending  the annual Scheduler's Workshops at NATO School and NCI Academy in order to ensure the greatest dissemination of training opportunities to staff personnel and to remain current on procedures;
• Liaise with Training Coordinators of NATO Commands , Partner nations and other entities to share best practices and investigate NATO-wide training opportunities for the benefit of staff personnel.

Essential Qualifications / Experience:

• Higher Secondary education and completed higher vocational training  leading to a formal technical or professional certification with 3 years function related experience, or Secondary education and completed advanced vocational training  leading to a professional qualification or professional accreditation with 5 years post related experience.
• Minimum 3 years of experience in planning, executing and coordinating staff training programmes within a large, complex organisation, including the management of training events, course schedules, training portals, and liaison with internal and external training providers.
• Demonstrated experience with information and knowledge management systems and enterprise applications, such as learning/training management systems, document management platforms, and collaboration tools (e.g. SharePoint or similar), including keeping training content current as systems evolve.
• Minimum of 3 years of experience in training governance, stakeholder coordination, including budget/fund management, engagement with senior stakeholders and subject matter experts, and contribution to organisational training plans and reports

Language:

• English – SLP Listening, Speaking, Reading and Writing)

Desirable Qualifications / Experience:

• Knowledge of the current NATO Education and Training Policy.
• Operational background in Combined and Joint Operations with emphasis on Joint Education & Training.
• Initiative and imagination to build database fields/information with only concept guidance on the final deliverable.

Attributes/Competencies:

Personal Attributes:

• Incumbent must be capable of working harmoniously in a multi-national environment, while representing and projecting the needs of ACT as a whole in a firm but diplomatic manner. Incumbent must be able to be self- directed as sole person providing this training and able to take on new and changing training requirements and formats.

Professional Contacts:

• Incumbent must be able to liaise effectively, both internally and externally with military and civilian personnel at all levels.

Contribution To Objectives:

• As one of the primary points of contact for HQ SACT Internal Training Issues the incumbent provides essential staffing and database support, analysis and research with recommendations affecting the annual training plan. Internal training is considered vital to ensuring that HQ SACT staff members quickly and accurately learn and adapt to common staff practices and procedures

Security Clearance

The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Contract

Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.  Newly recruited staff will be offered a three year definite duration contract.

Notes for Candidates

The HQ SACT web site gives full details on the eligibility criteria and application processes to be adopted by all candidates.  However, candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as\: "please see attached CV, please see annex, please see enclosed document, etc" are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form, which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade G12 will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO's sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.

This vacancy will close on 09 March 2026 @ 17\:59hrs (EDT)/11\:59hrs (CEST).