Quality Assurance Lead - Perth Amboy - The RealReal

    The RealReal
    The RealReal Perth Amboy

    1 day ago

    $42,755 - $53,225 (USD) per year
    Description
    About The Role
    The Quality Assurance Lead is responsible for auditing the QC Analysts, monitoring daily audit processes and partnering with the Outbound Ops Management to identify skill gaps and enablement opportunities. If you are a detail-oriented leader with a passion for continuous improvement this could be the perfect fit.

    What You Get To Do Everyday
    • Partner/align with Outbound Operations team on enablement opportunities that include but are not limited to new processes skill/knowledge gaps and audit discrepancies.
    • Help establish SOPs (standard operating procedures) and create improved audit structure.
    • Communicate metrics around audit failures and enablement opportunities.
    Becoming successful in this role will require strong leadership ability experience working in process analysis e-commerce production training or related fields adult learning principles data analytics skills Google platform proficiency written verbal communication skills executive presence exceptional attention to detail organization skills adaptability openness change growth mindset solutions focus.

    This position requires 1+ years of experience; preferred requirements include bachelor's degree luxury goods knowledge analytical business intelligence background ecommerce operations expertise specific vision abilities close vision physical demands described here representative of those must be met successfully perform essential functions job.

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