Service Technical Trainer - Brooklyn Park - Nilfisk Group

    Nilfisk Group
    Nilfisk Group Brooklyn Park

    1 week ago

    Description
    Job Title: Service Technical Trainer
    Job Summary
    The Technical Trainer is responsible for delivering high-quality technical training to internal and external service technicians. This role ensures technicians are proficient in equipment operation, diagnostics, repair, and safety standards, with a focus on Nilfisk equipment. The trainer will Assist developing and will deliver training programs that support technical excellence, consistency, and continuous improvement.
    Key Responsibilities
    • Train Nilfisk direct technicians and dealer technicians on equipment operation, service procedures, and best practices.
    • Deliver and maintain technical training programs (classroom, hands-on, and virtual as needed).
    • Build and manage training schedules to meet business and customer needs.
    • Communicate technical information clearly and effectively to audiences with varying skill levels.
    • Instruct and support trainees in:
      • Nilfisk machine operation
      • Electrical troubleshooting
      • Circuit theory
      • Mechanical repair and replacement of hard parts
      • Set up, Testing, and Calibration of equipment.
    • Evaluate trainee performance and provide constructive feedback - target 90% effectiveness of content material.
    • Maintain training materials, manuals, and documentation.
    • Collaborate with engineering, service, and product teams to ensure training reflects current products and updates.
    • Promote safe work practices and adherence to company and industry standards.
    • Main training location is Nilfisk training center >75%.
    • Travel required up to 25%.
    Experience Required
    • Proven experience as a technical trainer, field service technician, or similar technical role.
    • Knowledge of Nilfisk machine operation
    • Hands-on experience with electrical and mechanical systems.
    • Demonstrated ability to troubleshoot electrical circuits and mechanical assemblies.
    • Experience working with both direct service teams and dealer networks is preferred.
    • Experience with Hydraulics and Internal combustion engines a plus.
    Skills & Qualifications
    • Strong communication and presentation skills.
    • Ability to explain complex technical concepts in a clear, practical manner.
    • Excellent organizational and schedule-building skills.
    • Strong problem-solving and analytical abilities.
    • Comfortable working independently and in team environments.
    • Proficient with basic computer applications and training tools.
    • Expectation of self-starter/ownership/leadership to continuously improve the program, including proposals to service leadership, field audits.
    Education
    • Technical degree, certification, or equivalent hands-on experience preferred.
    Let's create a cleaner future together
    Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength - as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
    Are you ready to make a change for a cleaner future?
    Benefits
    Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.
    Pay Range $34.42-$49.18 per hour.
    The estimated range indicates the expected hourly pay for this position. It does not include potential bonus incentives such annual or performance bonus' as well as sales and sales related incentives, or overtime. The actual pay offered may vary based on several factors, including the applicant's qualifications, relevant experience, unique skills, education level, certifications or licenses, differentials, and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the job's location. We may ultimately pay more or less than the posted range. This range may be modified in the future.
    Job applicant FAQ
    Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.
    Talent Acquisition Process
    Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website.

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