Product Consultant - Indianapolis
1 month ago
Job summary
The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers.This role requires the ability to work in a fast-paced environment that entails the management of inbound calls, emails from customers when they have product and warranty questions.
This is a remote role.,
Responsibilities
- Deliver exceptional customer experiences, enhancing the reputation of FBIN products through positive interactions.
- Manage inbound calls, accurately identifying issues and providing clear solutions for product and technical support.
- Use technology to assist consumers with product identification, troubleshooting, and guiding them through repair/installation processes. ,
Qualifications
We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders but also people planet too
Job description
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