Escrow Assistant - Lake Oswego, United States - 95-2566122 First American Title Insurance Co

Description

Who We Are

Join a team that prioritizes its employees! Our company, First American's Direct division, offers top-notch title insurance protection and settlement services for real estate transactions. Established in 1889, First American (NYSE: FAF) strongly believes in the potential of its team members. We are dedicated to creating an inclusive environment where everyone is valued, supported, and empowered to innovate and excel. Our people-first culture has garnered multiple awards, including recognition on the Fortune 100 Best Companies to Work For list for nine consecutive years. At First American, we are committed to being an outstanding workplace for all.

What We Do

Our assistants typically work in branch/office settings, providing vital support to the Escrow department. They handle customer service and administrative tasks related to escrow closings, supporting a team or collaborating with an escrow officer. The focus is primarily on residential transactions.

Essential Functions

• Performs a variety of administrative duties to facilitate the escrow process
• Tasks include: Opening orders, inputting closing statement information, preparing closing documents, and managing the full escrow transaction process
• Communicates requirements and information to clients
• Interprets various agreements related to closings and prepares necessary transaction documents

Knowledge and Skills/Technology Used

• Customer service and problem-solving skills
• Strong organizational and detail-oriented skills
• Proficiency in MS Office suite
• Excellent verbal and written communication abilities
• Capability to maintain professionalism and a positive service attitude consistently
• Familiarity with company and/or client operating systems

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• 2+ years of experience in an escrow-related role

What We Offer

At First American, we don't just accept individuality – we embrace and support it because diversity, equity, and inclusion are fundamental to our success. Our People First Culture values authenticity and inclusivity in the workplace. You are encouraged to bring your unique self to work every day. First American is an equal opportunity employer and provides a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan.