Global Quality Manager - Houston, United States - LyondellBasell Industries

Description

LyondellBasell

Basic Function
The Global Quality Manager leads corporate quality functions to ensure focus on customer needs.

This role monitors the overall quality management system, ensures appropriate metrics and targets are established, and ensures management is adequately advised of the health of the quality management system based on business outcomes and customer feedback.

Through strong relationships, facts and data, this key leader ensures serves as a change agent to drive continuous improvement through partnerships with business and site resources.

A key aspect of this role is to lead the growth of a customer-focused culture, ensuring customer requirements and expectations have been accurately identified, and ensuring the organization is meeting or exceeding customer expectations.

This role partners with business lines to determine changes in customer expectations over time and strategies to meet those evolving expectations, as well as maintaining all chosen external certifications, such as IATF/ISO.

This role is also posted in Rotterdam.

Responsibilities & Accountabilities

Leading a team of Corporate and Regional Quality managers responsible for:

Ensuring components of a sound Quality Management System are in place and effective

Safeguarding compliance with LyondellBasell and Certification Body (IATF/ISO) standards

Providing leadership in to maintain quality tools, methods and strategies

Standardization of Global Key Performance Indicators

Managing internal auditor training and internal and external audit programs

Managing Certification Body relationships for ISO and IATF (re)certification audits

Documentation and implementation of the Quality Management System

Providing analytical insight into health of the QMS

Leading quality networks to share learnings

Serving as a liaison with customers in the area of Quality

Driving Customer Satisfaction Surveys and the improvement response to surveys annually

Defining and driving supplier qualification and assessments to ensure compliant feedstock supply

Benchmarking both internally and externally

Tracking the customer compliant, root cause investigation, and corrective action process

Developing internal processes necessary to maintain certifications

Min. Qualifications

Bachelor's degree in Chemistry, Biology, Engineering or other related technical field

Minimum 15 years related or combined manufacturing or business experience

Experience in designing and leading management systems development and implementation

Minimum 10 years of experience in a people-leader role

Excellent leadership, communication and interpersonal skills

#LI-BG1

Preferred Qualifications

Knowledge and sound understanding of Quality Management Systems, Six Sigma, Statistical Analysis, Quality Tools (FMEA, PPAP, APQP, etc.) and investigative methodologies

Graduate degree in Chemistry, Biology, Engineering, other technical field or MBA

Certified Quality Engineer or Six Sigma Black Belt

Competencies
Collaborates

Cultivates innovation

Customer focus

Demonstrates courage

Drives results

Ensures accountability

Instills trust and exemplifies integrity
We are LyondellBasell - a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to champion our employees, and unlock value for customers, investors and society.

LyondellBasell places high priority on diversity, equity and inclusion and is strongly committed to our planet, the communities where we operate and our future workforce.

As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare.

For more information, please visit

or follow @ on LinkedIn.

Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.

LyondellBasell does not accept or retain unsolicitedresumes or phone calls and/or respond to them or to any third party representing job seekers.

LyondellBasell is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.

The US EEO is the Law poster is available .

#J-18808-Ljbffr