Customer Relations Specialist - New Hope, United States - PrideStaff - Brooklyn Park, MN

Description

Job Description

Job Description

Customer Relations Specialist Shift: 9 am - 5 pm, Monday - Thursday; 8 am - 4 pm Friday

Customer Relations Specialist Pay: $18.00/hour

Customer Relations Specialist Essential Duties and Responsibilities:

• Accurate and timely processing of customer orders
• Management of customer complaints/requests
• Process returns, including issuance of return labels
• Process back orders and assist with shipping for other special programs and promotions
• Handle cash and credit card payments
• Assist with outgoing mailings and various projects in collaboration with other departments as needed

Customer Relations Specialist Key Qualifications

Customer Relations Specialist Key Qualifications:

To perform this job successfully, an individual must:

• Minimum of 6 months experience in a call center environment required
• Demonstrated success in a previous customer service role
• Experience with Crystal Reports and Great Plains software desired
• Strong organizational skills with the ability to self-direct, multi-task and prioritize
• Working knowledge of Microsoft Office Suite, including Microsoft outlook and OneNote
• Polished and professional communication skills, including strong phone and email etiquette
• Competent, accurate keyboarding skills with comfort using 10 key
• High school diploma required

Company DescriptionPrideStaff is a Top 1% Staffing Company PrideStaff has earned ClearlyRated's Best of Staffing Client and Talent Diamond Awards for five years running. Also, PrideStaff was recognized by Staffing Industry Analysts as one of the fastest-growing staffing firms in the U.S.

Company Description

PrideStaff is a Top 1% Staffing Company PrideStaff has earned ClearlyRated's Best of Staffing Client and Talent Diamond Awards for five years running. Also, PrideStaff was recognized by Staffing Industry Analysts as one of the fastest-growing staffing firms in the U.S.