Guest Support - Plano, United States - Hideaway Pizza

Description

Job Description

Job DescriptionBenefits:

• Meal Discounts
• Career Growth Opportunities
• In-store and New Store Training Teams
• Health, Dental, and Vision Insurance | based on hours worked
• Uniform | Hideaway Pizza Logo Apparel
• 401(k)

LOCATION ADDRESS
5410 State Highway 121 Plano TX 75024

HIDEAWAY PIZZA OVERVIEW
We dont always take ourselves seriously at Hideaway Pizza, but we take our Food, Team, and Guests VERY seriously.

At Hideaway Pizza, we do lots of little things that make a BIG difference, the number one thing is hiring the BEST

We LOVE having great people on our team because we know great people like to have FUN. We are all about the FUN (and funny) If you value People, Caring for Others, Staying Real, Creating Happiness, and Making It Right then our values are aligned.

Other BIG things we do at Hideaway Pizza is always use TOPQUALITY ingredients, never compromise our recipes, and prepare many of our items in-house, fresh daily. Many of our ingredients are locally sourced or made specifically for us. Its why our GUESTS are LOYAL and have been since 1957 (like forever ago). Besides PIZZA, we offer many outstanding starters, salads, sandwiches, pastas, desserts, and drinks.

Cheers to the next Pizza Party

JOB SUMMARY
The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.

RESPONSIBILITES

• Embrace and Internalize THE WAY.
• Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest.
• Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere.
• Obsessively maintain a clean and safe environment for the Guest and Team Members.
• Quickly answer the phone and handle calls in a professional and appreciative manner.
• Vigorously protect the financial interests of the Guests and Hideaway Pizza.
• Always create a FUN environment.

REQUIREMENTS

• Must be 16 years or older.
• Have and maintain required licenses: Food Handlers, state and county specific.
• Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
• Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
• Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.