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  • Customer Service Representative - Montpelier - National Life Group

    National Life Group
    National Life Group Montpelier

    1 week ago

    Default job background
    Description

    The Opportunity to Make a Difference

    We are seeking a Customer Service Representative to work directly with our customers across America, ensuring they have a positive experience understanding their life and annuity policies with National Life Group. You will empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results.

    This is an exciting opportunity to join a company with a cause-driven culture and make a meaningful impact in people's lives.

    Key Responsibilities:

    • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
    • Collaborate with internal teams to ensure seamless customer experiences and resolve complex issues.
    • Stay up-to-date on products and services, maintaining accurate knowledge to provide informed solutions to customers.

    Requirements:

    • Associate's degree or higher preferred
    • 2+ years of professional work experience interacting with customers
    • Passion for working for a company with a cause-driven culture
    • Ability to successfully pass a background check that may include fingerprinting

    What We Offer:

    • Competitive pay with additional pay for relevant skills and experience
    • Quarterly bonus opportunities (based on performance)
    • Outstanding health, wellness, and insurance benefits
    • Genuine opportunities for growth and career advancement
    • Over $5K in annual tuition reimbursement
    • Paid time off and holidays
    • A culture committed to inclusion and diversity

    National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations.


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