Jobs
>
Hampton

    PT Customer Service Leader - Hampton, United States - Food Lion

    Food Lion
    Food Lion Hampton, United States

    4 weeks ago

    Food Lion background
    Description

    Address: USA-VA-Hampton-85 Coliseum Crossing

    Store Code: Store 00466 FRONT END

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

    PRIMARY PURPOSE


    To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.

    Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

    DUTIES AND RESPONSIBILITIES


    • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
    • Greet each customer and uses his or her name whenever possible
    • Avoid personal conversations with other associates when customers are present
    • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
    • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Maintains proper knowledge of all sales associate register functions and Front End accounting services
    • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
    • Performs the task of the customer lead as needed to ensure service standards are maintained
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned
    QUALIFICATIONS


    • High school graduate or equivalent preferred
    • Effective communication and customer service skills
    • Ability and willingness to learn multiple tasks and technical requirements of the job
    • Ability to perform the technical requirements of cashier and service center
    • Must meet minimum age requirements to perform specific job functions
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
    PHYSICAL REQUIREMENTS


    • Ability to use computers and other communication systems required to perform job functions
    • Perform repetitive hand and arm motions
    • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
    • Pull or push up to 75 lbs. on occasion
    • Stand 100% of the time, frequently walking short distances
    • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
    • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
    • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
    • Meet established volume activity standards for the position
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
    • Have sufficient visual ability to check ID cards, checks, invoices and other written documents

    BOTTLES where applicable:
    Move empty bottles and containers from the front end to the back room


    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 372867_external_USA-VA-Hampton
  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Hampton, United States

    Address: USA-VA-Hampton-123 E. Newmarket Square · Store Code: Store 01625 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...

  • SilverLinx

    Team leader HR services

    1 week ago

    SilverLinx Hope, United States

    Creating Fascinating Work: Your Responsibilities · Supporting the team in day-to-day operations, such as recording working hours and implementing personnel-related measures · Taking disciplinary leadership of the small HR service team at our two locations in Lindau and Biberach · ...

  • Hannaford

    to Go Service Leader

    3 weeks ago

    Hannaford Hampton, United States

    **Address**:USA-NH-Hampton-630 Lafayette Rd · **Store Code**:Store 08319 Management · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out far ...

  • City of Hampton, VA

    Citizen Services Team Leader

    1 week ago

    City of Hampton, VA Hampton, United States

    **Function**: · Join our dynamic 311 Citizens Contact Center team dedicated to serving our community with excellence We provide critical support and information to residents, ensuring their needs are met efficiently and effectively. We're looking for a passionate and skilled lead ...

  • Chipotle Mexican Grill

    Service Leader

    2 weeks ago

    Chipotle Mexican Grill Portsmouth, United States

    Service Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...

  • Food Lion

    PT Customer Service Leader

    3 weeks ago

    Food Lion Newport News, United States

    Address: USA-VA-Newport News-980 J Clyde Morris Blvd · Store Code: Store 00765 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...

  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Newport News, United States

    Looking for your next Career Move in Ahold Delhaize? · If you are looking for your next step in your Ahold Delhaize journey, you are in the right place to explore new opportunities across our business. · Ahold Delhaize is for people who are passionate about what they do and doing ...

  • Food Lion

    FT Customer Service Leader

    1 day ago

    Food Lion Newport News, United States

    Address: USA-VA-Newport News Jefferson Ave · Store Code: Store 00447 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across ...

  • Cumberland Farms

    Food Service Leader

    3 weeks ago

    Cumberland Farms Portsmouth, United States

    Job Description · Position Summary: · If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you Responsibilities involve assisting with the management ...

  • Eclipse Solutions

    Finance Team Leader

    1 week ago

    Eclipse Solutions Hampton Beach, United States

    We are looking for a Team Leader Finance (m/f/d) at our location in Düsseldorf. HUK-COBURG Autowelt, a subsidiary of Germany's largest car insurer, offers a unique combination of a young, dynamic company and the support of HUK-COBURG. We combine the tradition and values of the HU ...

  • Titan Industries

    Market Manager Assistant

    1 week ago

    Titan Industries Hampton, United States

    Location: 82380 Peissenberg | Contract type: Full-time/part-time, permanent | Job ID: 843641 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the store management in our REWE marke ...

  • NovaWorks

    Employee: Payroll and Salary Accounting

    1 week ago

    NovaWorks Hampton, United States

    We are part of the ESN corporate family. In table tennis, we are game-changing and as the market leader, we have been influencing the game for over 30 years. With passion and team spirit, we want to continue our success story together. That's why, as a sustainable and value-orien ...

  • Chipotle Mexican Grill

    Service Leader

    1 week ago

    Chipotle Mexican Grill Virginia Beach, United States

    Service Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, an ...

  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Norfolk, United States

    Address: USA-VA-Norfolk-8401 Hampton Blvd · Store Code: Store 00752 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across ...

  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Chesapeake, United States

    Address: USA-VA-Chesapeake-2544 Bainbridge Blvd · Store Code: Store 01591 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...

  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Chesapeake, United States

    Address: USA-VA-Chesapeake-2708 Yadkin Rd · Store Code: Store 01611 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across ...

  • Food Lion

    FT Customer Service Leader

    1 day ago

    Food Lion Chesapeake, United States

    Address: USA-VA-Chesapeake-109 Gainsborough Square · Store Code: Store 01613 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a wee ...

  • Food Lion

    FT Customer Service Leader

    1 day ago

    Food Lion Smithfield, United States

    Address: USA-VA-Smithfield-1941 S Church Street · Store Code: Store 00849 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week a ...

  • Food Lion

    PT Customer Service Leader

    2 weeks ago

    Food Lion Virginia Beach, United States

    Address: USA-VA-Virginia Beach-2352 Va Beach Blvd · Store Code: Store 00882 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a wee ...

  • Food Lion

    PT Customer Service Leader

    4 weeks ago

    Food Lion Suffolk, United States

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulf ...