- Design and orchestrate customer experience journeys using journey mapping techniques, ethnographic research, personas, data, customer pain points/feedback, and UX research.
- Influence the evolution of product and design strategy by working closely with cross-functional teams.
- Foster customer-centric decision-making throughout the organization centered around cumulative experiences beyond specific interactions or products.
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We are seeking a motivated design enthusiast to join our growing team at Sallie Mae. As we transform from a traditional student loan provider into a comprehensive education services company, you'll play an essential role in designing digital experiences that support students thro ...
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Customer Journey Design Lead - Waltham - Cambridge Financial
Description
Customer Journey Design Lead
Cambridge Savings Bank seeks a Customer Journey Design Lead to orchestrate customer experience journeys across channels and segments.
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Lead Designer
Only for registered members Newton
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Lead Designer
Only for registered members Newton, MA
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Lead Designer
Only for registered members Newton, MA
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Lead UX/UI Designer
Only for registered members Newton
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Lead UX/UI Designer
Only for registered members Newton
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Lead UX/UI Designer
Only for registered members Newton
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Lead User Interface Designer
Only for registered members Newton
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Lead UX/UI Designer
Only for registered members Newton, MA
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Lead UX/UI Designer
Only for registered members Newton, MA
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Design Lead
Only for registered members Boston, MA, US
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Lead UX/UI Designer
Only for registered members Newton Centre, MA
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Lead UX/UI Designer
Only for registered members Newton
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Lead Designer
Only for registered members Boston, Massachusetts, United States
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Lead Industrial Designer
Only for registered members Needham, MA
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Lead Industrial Designer
Only for registered members Needham
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Lead Industrial Designer
Only for registered members Needham, MA
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Lead Industrial Designer
Full time Only for registered members Needham
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Lead Industrial Designer
Only for registered members Needham
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Lead Graphic Designer
Only for registered members Cambridge, MA
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Lead Technical Designer, Information Technology
Part time Only for registered members Lexington
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Lead Narrative Designer
Only for registered members Boston