Bilingual Insurance Customer Service Representative - Escondido, United States - Brook Daly Agency

    Brook Daly Agency
    Brook Daly Agency Escondido, United States

    3 weeks ago

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    Description
    Job Description Job Description We kindly request that you do not contact or visit our office without an invitation.

    Thank you for your cooperationJoin the Brook Daly Insurance Agency, where integrity is at the heart of everything we do.

    With a family-like atmosphere and a team that's considered one of the best in the business. We are proud to be recognized as an Elite Allstate Agency. Recently awarded the Compliance and Ethics Champion award.

    As the best in the 10 state Western Region by Allstate in 2023, we are committed to ongoing growth and supporting our team members' career aspirations.

    We are seeking a Bilingual Insurance Customer Service Representative to join our dedicated team.

    As a valued member of our agency, you'll play a key role in delivering exceptional service to our clients in both English and Spanish.

    With a focus on integrity and a supportive work environment, you'll have the opportunity to thrive and grow in your career.

    If you're passionate about delivering outstanding customer service, fluent in both English and Spanish, and are seeking a supportive team environment where integrity is valued, apply today to join the Brook Daly Insurance Agency family.

    Benefits Hourly Base Salary Based on ExperienceBonus OpportunitiesPaid Time Off (PTO)Work-Life BalanceEvenings OffWeekends OffHolidays OffPaid HolidaysCareer Growth OpportunitiesProfessional DevelopmentAdvancement OpportunitiesMentorshipProfessional Work EnvironmentEquipment ProvidedResponsibilitiesNurture strong customer relationships and aim to increase client retention and product loyalty.

    Treat each customer contact with a friendly and caring attitude.

    Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and concerns to ensure retention standards.

    Assist clients in navigating their insurance policies and answering any questions they may have.

    It is extremely important that this candidate can follow instructions well from their supervisor and do things exactly as requested.


    RequirementsLicensing Requirements:


    You will be required to eventually get your Property & Casualty license however one is not required to applyFluent in both English and Spanish, with excellent written and verbal communication skills in both languages.

    Showcases advanced technical and cognitive capabilities to ensure precision and accuracy in tasks.
    The candidate must have basic computer software knowledge.
    Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.#J-18808-Ljbffr