Concierge/Customer Service Representative - Chicago Ridge, IL
3 weeks ago

Job summary
The Concierge/Customer Service Representative serves as the primary point of contact for residents, families, and visitors at our skilled nursing facility.This role ensures a welcoming and supportive environment, facilitates effective communication,
and provides exceptional customer service to enhance the overall experience of those we serve.
Responsibilities
- Serve as a resource for residents and families by addressing concerns or directing them to the appropriate staff.
- Provide information about facility services, events,
and policies. - Coordinate transportation requests and assist with scheduling appointments as needed.
Job description
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