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    Patient Svcs Representative- Lititz, Part-Time, Day Shift - UPMC

    UPMC
    UPMC Lititz, United States

    1 week ago

    Default job background
    Part time
    Description

    Purpose:


    A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence.

    Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.


    Hours for the position are as followed:
    Must rotate holidays and weekends

    Hours listed 5a-5p does not indicate a 12-hour shift. This position is 8-hour shifts, 24 hours per week. Hours vary to accommodate the needs of dept- start times may vary between 5a and 830a.

    This position supports both Patient Svcs Rep and PBX Operation


    Responsibilities:
    Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.

    Assist with administrative duties in the office including but not limited to scanning of medical records and faxing

    Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference

    Schedule or connect patient to resources to schedule for ancillary services at checkout


    Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.

    Assist patients in education of financial responsibility and connect them to advocacy resources as needed

    Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations

    Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries

    Promote MyUPMC patient portal and assist patients in registration when applicable

    Collect copayments and any other applicable patient payments at the point of service

    Provide a warm greeting for all patients

    Register patients in Biometrics (fingerprint recognition) program and explain benefits

    Confirm and/or update patient registration information at checkout

    Appropriately distribute / triage phone calls to other areas and / or clinical providers

    Schedule follow-up appointments within the practice at checkout

    Completion of high school graduate or equivalent is required.

    Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.

    Two years of experience in a medical / billing / fiscal or customer service function is preferred.

    Knowledge of medical terminology is preferred.

    Prior experience with Medipac, Epic, or other health records systems is preferred


    Licensure, Certifications, and Clearances:
    ACT 34 UPMC is an Equal Opportunity Employer/Disability/Veteran


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