Customer Service Specialist – Travel Support - Phillipsburg
1 day ago
Job description
Position Overview
We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
Key Responsibilities
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Communicate with clients regarding travel requests and questions
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Provide guidance on travel options, timelines, and next steps
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Assist with reservation coordination and follow-up communication
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Ensure accuracy of client information and travel details
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Maintain organized records of client interactions
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Follow company policies and service standards
Qualifications
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Excellent written and verbal communication skills
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Strong organization and time-management abilities
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Ability to work independently in a remote environment
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Customer service, administrative, or hospitality experience preferred
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Basic computer and internet skills required
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Interest in travel is beneficial
What We Provide
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Comprehensive training and ongoing support
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Flexible work schedule
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Opportunity for growth within the travel industry
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Team-oriented culture with leadership support
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