- Minimum of 4 years in learning & development, HR, Operations or related function
- Passionate about employee engagement and culture
- Strong facilitation skills and can easily engage an audience
- Exceptional project management skills and possess both operational rigor and a detail orientation
- Comfortable with learning technology and on-demand learning to enhance, support and track the onboarding experience
- Comfortable in a dynamic environment, and can balance setting long-term strategic priorities with high-quality, tactical execution
- Excellent verbal and written interpersonal skills
- Utilize qualitative and quantitative data in order to inform and improve programs
- Experience collaborating across the organization and influence partners to achieve results
- Ability to prioritize workload and effectively balance competing priorities in order to meet ambitious deadlines
- Strong interpersonal, communication skills and cross-functional collaboration
- Comfort dealing with ambiguity
- Strong background in Microsoft Excel and Word
- Strong organizational and time management skills
- Solid oral and written communication skills
- This role will be instrumental in managing and implementing onboarding programs and supporting other key strategic learning and onboarding initiatives across the organization with a strong focus on content, operations, and program design
- Help to formulate training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, micro-learnings, just-in-time, or videos
- Design and deliver orientation sessions for incoming new hires including ownership of Saia Orientation
- Develop our new hire learning strategies and curriculum in alignment with organization priorities
- Build compelling and impactful learning journeys for all new hires rooted in Saia culture
- Leverage facilitation skills to lead high-impact, effective, and engaging learning experiences for new hires, employees and managers
- Lead onboarding experience and new employee development programs from start to finish, partnering cross functionally to execute
- Event coordination and support including organization, registration, logistics, and communications
- Assists in making sure Employee Experience projects are delivered within scope and budget
- Assist in creating, organizing and conducting live/virtual training sessions as needed, particularly those focused on engagement, performance, wellbeing, leadership/manager training, onboarding, and succession
- Assess training needs and effectiveness through surveys, interviews and focus groups
- Partner with other members of the global HR team to create and enhance employee experience programs
- Work collaboratively with functional learning leads and key stakeholders across the organization to ensure that on-the-job onboarding is tailored and authentic for disciplines and teams
- Build a sense of connection and community for new hires
- Leverage digital learning tools to create impactful learning paths and a holistic, scalable learning experience
- Track and report on key metrics to measure effectiveness and impact of Saia's onboarding programs
- Collect ongoing feedback to improve learning experiences and programs
- Evaluate effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods
Learning Systems and Development Coordinator - Johns Creek, United States - 90 Saia Inc
Description
Is your career taking you where you want to go?
When it began in 1924, Saia LTL Freight covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the U.S., providing nationwide less-than-truckload (LTL), non-asset truckload, and third-party logistics services. Headquartered in Johns Creek, Georgia, Saia is a fast growing company offering industry leading benefits and opportunities to inspire every member of our team. With over 12,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia.
Learning Systems and Development Coordinator
The ideal candidate is one who is interested in making a significant impact in one of the most valued and visible groups in the company and excels in a fast-paced, high engagement environment with extraordinary desire to innovate
Qualifications
Responsibilities :
Benefits
At Saia, your success is our success That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Our Mission
At Saia Inc., success comes down to taking care of the people who matter most – our customers, our employees and our shareholders. The rest will take care of itself.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.