Supply Chain Digital Change Management Lead - Atlanta, United States - CHEP

Description

Position Purpose

The supply chain change management lead manages the change associated with Digital projects/initiatives (More specifically serialization) and plays a key role in building change management capability within the supply chain US digital programs.

Scope

North American Supply chain

• Willingness to travel across North America is required as needed to support the business effectively. This could include but is not limited to site visits and business/team meetings.

Measures

• Business value delivery from improved change management
• Successful delivery of change initiatives within area of responsibility

Major/Key Accountabilities

• Assess the impacts of the change implementation across multiple dimensions including people, processes, systems, culture and organization
• Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realization
• Implement the change management approach and plan
• Support the design, development, delivery and management of communications and training
• Develop measures and controls to help ensure successful implementation of changes
• Assess business readiness for change and coach the supply chain to prepare for change
• Coach managers and leaders on their role in delivering change successfully
• Coach individuals to help them adapt to change
• Conduct quality assurance reviews on in-flight change initiatives to assess change management delivery or diagnose issues
• Build change management capability across project team within scope
• Support continued adoption and improvement of the Brambles Change Framework

Challenges/Problem Solving

• People High collaboration
• Process change Waste nothing
• Ambiguity and unknowns in the program Be agile
• Planning to ambitious deadlines
• Complexity of program of works

Authority/ Decision Making

• Ownership of Change Management deliverables for specific change initiatives

Key contacts

Internal/External

• Serialized Project Leader
• Operations Manager New Products
• Change management lead S+
• Serialization Operations Project Manager
• Engineering project managers S+
• Global workstream and function leads S+
• Plant operations
• North American & global supply chain contacts
• North America core S+ project team
• Suppliers

Qualifications

Essential Qualifications

• Change management

Desirable Qualifications

• Behavioral Coaching certification or equivalent.
• Project Management certification or equivalent.

Experience

Essential

• 3 years experience of working at the heart of project or function change management, of which at least 1 year spent leading a change workstream or initiative
• End-to-end experience of designing and delivering change and embedding into business as usual

Skills and Knowledge

• A solid understanding of change management methodologies, tools and techniques and how to apply them effectively
• Expertise in how people experience change at an individual level and the journeys that different people go on when experiencing change
• Strong stakeholder management skills can demonstrate evidence of developing and maintaining strong and effective relationships with internal stakeholders at all levels in an organization
• Can facilitate the process of developing a change vision and strategy
• Flexible and adaptable; able to work in ambiguous situations
• Excellent coaching skills
• Excellent communication skills, both written and verbal
• Strong SharePoint and PowerPoint skills

Languages

Essential

English