Delivery Supervisor - Boston, United States - IDI Distributors

    IDI Distributors
    IDI Distributors Boston, United States

    1 week ago

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    Description

    ** Delivery Supervisor**

    **Job Category****:** Distribution **Requisition Number****:** DELIV001545 Showing 1 location **Job Details**

    **Description**

    **IDI Distributors is Americas largest family owned and operated wholesale insulation distributor backed by over 40 years of proven success. With over 500 employees in 55 locations across the country IDI prides itself on providing best-in-class customer service to the residential and commercial construction industry.**

    **Job Summary:**

    The **Delivery Supervisor**is responsible to carry out customer delivery operations that include but are not limited to order fulfillment, equipment maintenance, problem solving, routing and proper scheduling of drivers.

    **Responsibilities/Duties:**

    Have a working knowledge of all DOT rules and regulations governing the safe operation of company issued equipment

    Experience in utilizing Electronic Log Data (ELD) per DOT requirements

    Perform regular inspections of facilities and equipment to ensure safety compliance

    Conduct thorough safety training as prescribed by company, OHSA, and DOT guidelines and maintain required safety certifications

    Report any incidents as prescribed by company guidelines

    Coordinate driver schedules according to delivery needs to assure materials are distributed in a timely manner

    Use appropriate delivery tools such as LTL services when necessary.

    Confirm delivery information with the customer before the delivery leaves the warehouse

    Ensure loads are properly secured before transport

    Drive and operate delivery vehicle in a safe and careful manner

    When necessary, deliver goods to customer specified sites according to routing and transportation instructions

    Load and unload goods at each site in a safe and customer-sensitive manner

    Ensure deliveries are done in a timely manner and according to any customers requests

    Pick-up goods from suppliers as requested by the Branch Manager and/or Operation Manager

    Keep an up-to-date weekly delivery list for the Branch Manager and Sales Representatives

    Maximize routing efforts by calling customers located within each route to generate sales and to utilize the truck to its best capacity

    Represent company in customer-sensitive manner during all customer and supplier interactions at warehouse or customer/supplier sites

    Assist the Branch Manager in organizing warehouse layout and storage bins

    Ensure clear and safe passage in all warehouse aisles and loading docks

    Assist in warehouse cleanliness at all times

    Report all unsafe storage and equipment issues to Operations Manager immediately

    Assist in conducting site-specific physical inventories and cycle counting as directed by the Branch Manager, Operations Manager

    Notify the Operations manager if stocked materials are in need of replenishment

    Schedule equipment (truck, forklift, etc.) maintenance

    Supervise trucks daily inspection correct any problems before the trucks goes out

    Request approval for major repairs from the Operations Manager

    Ensure each truck has proper documentation and credentials

    Report any accident immediately to Human Resources for insurance processing and Operations Manager for repair approvals

    Keep good records of required employee documents such as drivers license and DOT medical cards ensure these documents are kept up-to-date

    Ensure proper training of employees in all DOT regulations, document requirements, truck maintenance, warehouse processes, etc.

    Supervise proper completion of driving log and truck inspections

    Furnish disciplinary actions when needed

    Submit Driver staffs timesheets and requested PTO to payroll per set schedule

    Fill-in as needed for the operations manager in the event of his/ her absence

    Observe all safety regulations

    Participate in all safety training and maintain required safety certifications

    Other duties as beneficial by IDI

    **Leadership Responsibilities:**

    Attract, Engage, Lead, Coach, Develop and Retain talent for IDI

    Develop, maintain and improve department goals, priorities and KPIs

    Facilitate reward and recognition activities

    Lead and manage a performance lead culture for direct reports

    Role model IDI values and leadership behaviors

    **Qualification/Skills:**

    Operate material handling equipment including a forklift, pallet jack, and shrink wrapper

    Identify product numbers and alpha/numeric codes

    Must meet physical requirements of the job

    Use/learn computer order entry and inventory systems

    Supervise, train and provide work direction to others

    Adapt and react to changes promptly

    Take initiative to encourage and suggest improvements in processes

    **Education and/or Experience:**

    High School diploma, or equivalent required- college degree preferred

    1-2+ years supervisory experience in a warehouse, transportation, or distribution environment preferred

    DOT experience preferred

    **Licensures and Other Requirements:**

    Meets all DOT, State and/or Legal requirements that pertain to this position

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