Logistics Loss Prevention Investigator - Olive Branch, United States - Sephora

Description

Job ID: 238803
Location: Mississippi Distribution Center
Address: 8500 Nail Road, Olive Branch, MS 38654, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity. Further promotes awareness and training within various areas of operational execution.

JOB RESPONSIBILITIES

• Identify and report, to direct supervisor, theft or company policy violations committed by employees.
• Identify, observe, and apprehend or deter individual(s) for committing external theft.
• Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
• Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
• Work physical surveillance on the production floor and other areas of company property, as well as through the building's CCTV system.
• Effectively perform job functions while working independently.
  
• Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
• Participate in the inventory process as well as any applicable shrink reduction plans.
• Participate in the training of warehouse associates both individually and within meeting or group settings.
• Maintain Loss Prevention awareness and promote available resources (iCARE).
• Perform checklists and audits and communicate findings with leadership and supervisor.
• Complete all Sephora Loss Prevention training requirements.
• Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
• Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
• Review and approve Security Guard staff schedules within assigned distribution center.

Knowledge and skills required:

• Strong written, verbal, interviewing, listening and interpersonal communications skills.
• Intermediate computer skills.
• Ability to make appropriate quick decisions in potentially stressful situations.
• Aptitude to de-escalate volatile and possibly dangerous situations.
• Capacity to work well without direct supervision.

Experience Desired:

• Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.

Minimum Education Level:

• High School graduate or equivalent.

Requirements of the job:

• Able to work nights, weekends and holidays appropriate to the business needs.
• Some overnight travel.
  
• Ability to perform job duties at elevated heights on occasion. Some job functions and audits may require accessing ladders, platforms or warehouse lift equipment.
  
• Consistent and reliable attendance required.
• Must be able to stand/walk for entire shift.
• Conform to Sephora Distribution Center dress code policy.
• Able to maintain confidentiality while working with sensitive and privileged information.
  
• Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  
  
• Able to work in a fragrance filled environment.