- Support the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff.
- In partnership with the Branch Manager, this position is responsible for supervision of staff, customer service, receiving, inventory control, merchandising, sales, safety, on time will call, counter sales assistance, product delivery, and the general operation of the branch.
- Provides excellent customer service through timely customer interaction, problem resolution or escalation with effective and efficient follow-up.
- Address customers politely and professionally in a courteous manner, even in situations that may become difficult or tense.
- Promptly respond to customer inquiries via phone, email, text or fax with courtesy in a professional demeanor.
- Support valued business relationships in all dealings with related departments aiming to resolve customer and other issues in a timely manner.
- Assist the Branch Manager by either opening or closing each day as directed. Changes work schedule based on demands of the business as needed and directed.
- Step in during the absence of the Branch Manager to lead teams, assist customers, direct the flow of work, and respond to all operational needs of the business.
- Provide for emergency openings as required (respond as 2nd on call list for Alarm or Fire when Branch Manager is unreachable).
- Provide for after-hours openings.
- Supervise counter sales and staff with direction, guidance, support, and follow-up.
- Perform accurate order entry.
- Provide timely and efficient order pulling, will calls, and deliveries.
- Adhere to safety procedures by example, addresses safety matters as needed with staff, and completes safety paperwork as needed when incidences occur.
- Support all areas of the operation for the branch which includes receiving, deliveries, merchandising, training, will calls, facilities management, safety, customer interactions, and all other operational areas.
- Maintain visual display of front shelving and aisles, including endcaps.
- Ensure aisles are being maintained by responsible staff, directing staff to work counters as needed.
- Ensure proper procedures are being followed in all aspects of Order Entry and counter sales.
- High School diploma or its GED equivalent and some college coursework in a related field
- 5 or more years' experience with logistics or distribution and related functions. HVAC and plumbing knowledge a plus.
- High School diploma or its GED equivalent
- 3 or more years' experience with logistics or distribution and related functions
- Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
- Aptitude for mathematical operations and numerical analysis.
- A competitive salary that's for sure
- Health care (medical, dental, vision, prescription) available the first day of hire
- 401k with company contribution
- Life insurance plus short-term and long-term disability
- Paid vacations, holidays, and personal time
- Employee Assistance Program
- Employee discounts
- And much more
-
Branch Manager
2 weeks ago
Hillis-Carnes Norfolk, United StatesJob Description · Job Description · We are seeking the ideal candidate for the Branch Manager in the Norfolk, VA area: · At HCEA, our Branch Managers are considered the keys to our long term success. This exciting and dynamic position requires excellence in five key competenci ...
-
Branch Manager
5 days ago
Tidewater Fleet Supply Chesapeake, United StatesJob Title: · Branch Manager · Reports to: · Operations Manager · FLSA Status: · Exempt · The individual in this position should be competent, experienced, personable, a problem solver, reliable, ethical, and able to adapt to the pressures of effectively managing the branch ...
-
Branch Manager
2 days ago
SiteOne Landscape Supply Chesapeake, United StatesThe Branch Manager - Hardscapes is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performa Branch Manager, Manager, Lead ...
-
Branch Manager
6 days ago
Mawaste Chesapeake, United StatesJoin our dynamic team at Mid-Atlantic, · where every day brings new challenges and opportunities. · We're not just about heavy equipment; we're about fostering a culture of service and excellence that resonates in everything we do · As our Branch Manager, you're not just leadi ...
-
Assistant Branch Manager
6 days ago
Maine Credit Union League Portsmouth, United States**Northeast CU** is hiring an Assistant Branch Manager at its Portsmouth, NH branch. Northeast CU values an environment where individuals are all working toward the same goal: satisfied members who will make us their financial partners for life We strive to enhance our members fi ...
-
Assistant Branch Manager
6 days ago
Langley Federal Credit Union Norfolk, United States** Assistant Branch Manager** · **Job Category****:** Branch Services **Requisition Number****:** ASSIS001882 Showing 1 location **Job Details** · **Description** · The Assistant Branch Manager oversees the operations of the branch. In partnership with the Branch Manager, the ...
-
Branch Manager
2 weeks ago
Langley Federal Credit Union Norfolk, United States** Branch Manager** · **Job Category****:** Branch Services · **Requisition Number****:** BRANC01819 · Showing 1 location · **Job Details** · **Description** · The Branch Manager manages Branch Services staff and utilizes resources to provide members of Langley with impeccable ...
-
Branch Manager
2 weeks ago
OneMain Holdings Inc Norfolk, United StatesOneMain Branch Managers set the foundation of great direct customer experience critical for "Lending Done Human." Branch Managers build high-performance sales teams and lead by example to empower Consumer Lending Specialists to meet our customers' needs and wants. Previous experi ...
-
Branch Manager
2 weeks ago
Tidewater Fleet Supply Chesapeake, United StatesJob Title: Branch Manager · Reports to: Operations Manager · FLSA Status: Exempt · The individual in this position should be competent, experienced, personable, a problem solver, reliable, ethical, and able to adapt to the pressures of effectively managing the branch (store) a ...
-
Assistant Branch Manager- Financial
3 days ago
Priority Staffing Chesapeake, United StatesJob Description · Job DescriptionAssistant Branch Manager · Summary: · The Assistant Branch Manager is responsible for assisting in business development through solicitations, collections and community involvement. They are primarily responsible for handling daily collection acti ...
-
Domiciliary Care Branch Manager
6 days ago
Kingsley Home Care Inc Norfolk, United StatesWe are a caring and compassionate, family-owned domiciliary care company. At Kingsley, family matters, and we're always going the extra mile in caring for every one of our residents and staff. · Kingsley Home Care Services is · a unique person-centred service that supports clie ...
-
360 - Portsmouth/Hampton Branch Manager II
2 weeks ago
Kennebunk Savings Portsmouth, United States**Kennebunk Savings** · **Job Description** · Retail Experience Manager · **Customer Experience** · Develops, maintains, and participates in ensuring a positive customer experience by overseeing the physical appearance of the branch work environment, staff appearance and behavi ...
-
360 - Portsmouth/Hampton Branch Manager II
1 week ago
Kennebunk Savings Portsmouth, United States**Kennebunk Savings** · **Job Description** · Retail Experience Manager **Customer Experience** Develops, maintains, and participates in ensuring a positive customer experience by overseeing the physical appearance of the branch work environment, staff appearance and behaviors, ...
-
Cooperative Credit Union Association Inc Portsmouth, United States**Branch Manager, Northeast Credit Union, Biddeford, ME** · We are seeking a Branch Manager for our Biddeford, ME Branch. · **RESPONSIBILITIES:** · Create a branch team to enhance and support the Credit Union as a sales organization. Enhance the reputation of the Credit Union ...
-
Branch Manager Forward Hire
3 weeks ago
Wells Fargo Norfolk, United StatesBe flexible and adaptable to changing priorities, deadlines and new surroundings while meeting customers needs. Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; Thi Branch Manager, Manager, Custo ...
-
Branch Manager
4 weeks ago
Langley LLP Hampton, United StatesImagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. · Langley Federal Credit Union is one of the 100 large ...
-
Branch Manager
6 days ago
Langley Federal Credit Union Newport News, United States** Branch Manager** · **Job Category****:** Branch Services **Requisition Number****:** BRANC01833 Showing 1 location **Job Details** · **Description** · The Branch Manager manages Branch Services staff and utilizes resources to provide members of Langley with impeccable servi ...
-
Branch Manager
6 days ago
Langley Federal Credit Union Poquoson, United States** Branch Manager** · **Job Category****:** Branch Services **Requisition Number****:** BRANC002089 Showing 1 location **Job Details** · **Description** · **Job Summary:** · The Branch Manager manages Branch Services staff and utilizes resources to provide members of Langley ...
-
Branch Manager
4 weeks ago
Long & Foster Virginia Beach, United StatesJoin the Long & Foster Family · As the nations No. 1 independent brand (by sales volume), Long & Foster has guided people home since 1968. Were a full-service brokerage firm, offering residential and commercial real estate, mortgage, settlement, insurance, property management, c ...
-
Branch Manager
6 days ago
City of New York Suffolk, United StatesABOUT OATH: · The City of New York's Office of Administrative Trials and Hearings (OATH) is the nation's largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City's central, independent administrative law court, OATH adjudicates a wide ...
Assistant Branch Manager - Portsmouth, United States - Marcone Appliance Parts
Description
Ever dream of doing work that makes a difference? Want to join a growing company? Here it is We seek the talent of a dynamic an Assistant Branch Manager who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.
The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. In partnership with the Branch Manager, this position is responsible for supervision of staff, customer service, receiving, inventory control, merchandising, sales, safety, on time will call, counter sales assistance, product delivery, and the general operation of the branch.
We are currently seeking an Assistant Branch Manager to manage our Portsmouth, NHbranch located at 50 Campus Drive, Portsmouth, NH,
Let's Unpack This - Who are we?
Headquartered in Manchester, New Hampshire, API of NH and Delta T is a distributor of heating and cooling products. Since 1969, they have valued themselves on delivering quality services customers can depend on, offering the best value in heating and cooling products. The company distributes products that include heating, ventilation, air conditioners, generators, furnaces, coils and tools, as well as other heating and cooling machine accessories. API has two sheet metal manufacturing warehouses located in Maine and Manchester, where they produce ducts, spiral pipe, fittings and more. For more information, visit
What will you be doing:
All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
#LI-LF1 #ZR
