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Avon

    Customer Service Department Manager - Avon, United States - Petittigardencenter

    Petittigardencenter
    Petittigardencenter Avon, United States

    3 weeks ago

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    Description

    ** Customer Service Department Manager**

    **Job Category****:** Petitti Retail **Requisition Number****:** CUSTO001402 Showing 1 location **Job Details**

    **Description**

    If you enjoy a challenging and fast-paced environment with exceptional talent and dynamic ideas, look no further

    We are seeking a Customer Service Manager for our Avon retail location. Must be friendly, team oriented, knowledgeable and professional with excellent customer service, leadership and organizational skills. Must also be profit driven and possess a strong work ethic to join our team.

    This position will be responsible for managing our Customer Service department, including POS, paperwork and customer relations. This position will lead by displaying the highest level of customer service to ensure the success of daily operations as well as the strategic goals of the Company.

    **REQUIREMENTS**

    Previous retail management experience.

    Knowledge of principles and processes for providing superior customer service. This includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Basic knowledge of Microsoft computer programs, company email and their capabilities.

    Ability to work with Point of Sales system (POS) and its capabilities.

    Ability to adapt to the fast-paced dynamic environment of the industry and be flexible and open to new ideas.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Preferred**

    **2-3 years:** Previous Retail Management Experience

    **Licenses & Certifications**

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