Tier 1 Help Desk Specialist (req-215) - Pocatello, ID

Only for registered members Pocatello, ID, United States

1 month ago

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Job summary

We are looking for a dynamic Entry Level Tier 1 Help Desk Specialist to join our team. The Help Desk Specialist position will work in Pocatello, ID and will primarily support a federal customer's technical support team.

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Responsibilities

  • Provide IT support to all customers
  • Receive customer IT queries by multiple methods
  • Triage and troubleshoot tickets submitted
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Benefits,performance bonuses medical insurance dental insurance vision insurance 401(k) plan life insurance paid time off commut benefit training development wellness program community outreach initiatives

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