Low- Voltage Installation Technician - Aurora, Illinois, , United States

Job Summary: · The Installation Technician is a field-based role responsible for the installation and configuration  of security and life safety systems at residential and commercial sites. This includes intrusion detection systems, fire alarm devices, access control systems, and ...

Job description

Job Summary:

The Installation Technician is a field-based role responsible for the installation and configuration  of security and life safety systems at residential and commercial sites. This includes intrusion detection systems, fire alarm devices, access control systems, and surveillance cameras. The technician will ensure all installations comply with safety codes, technical specifications, and customer expectations. This position requires frequent travel to job sites, collaboration with other contractors, and direct interaction with customers for training and support. A strong technical background, attention to detail, and a commitment to customer satisfaction are essential for success in this role.

To perform this job successfully, an individual must be able to perform each essential job duty  satisfactorily. The requirements listed below are representative of the knowledge, skill and/or  ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer.

Essential Functions and Responsibilities: 

• Install control panels, door contacts, motion detectors, and other common security alarm devices according to system specifications and customer requirements.

• Install fire-initiating devices such as smoke detectors and heat sensors, in compliance with applicable codes and standards.

• Install fire notification devices, including horns, strobes, and other alert systems.

• Set up and configure access control components such as keypads, card readers, and electronic locks.

• Install, position, and program, surveillance cameras to ensure optimal coverage and system performance.

• Install any additional equipment required for the customer's specific security or life safety system.

• Execute the pulling, routing, and dressing of security system cabling in adherence to ADS specifications and industry best practices.

• Accurately document all work performed on each customer account, maintaining detailed installation reports.

• Develop and maintain a thorough understanding of proper installation and testing techniques for both residential and commercial systems, including all approved security and protection devices.

• Collaborate effectively with other contractors and on-site personnel during installation projects to ensure timely and efficient system setup.

• Provide customer training and instruction on the proper operation and use of alarm systems upon installation completion.

• Maintain tools, equipment, and company vehicle in clean and working order.

• Maintains flexibility to travel and stay overnight when assigned to job sites beyond regular commuting distance.

• Follow the ADS Installation Manual and ensure installations meet company quality 
standards.

• Comply with all ADS safety procedures and policies as outlined in the company's personnel handbook.

• Maintain punctuality and adhere to attendance requirements and scheduling expectations.

• Adhere to all company policies and procedures.

• Other duties as assigned by management.

Education/Experience: 

• High School Diploma or equivalent is required.

• 1–2 years of experience as a low-voltage Installation Technician, Service Technician, or in a similar technical role is highly preferred.

• Technical/vocational certification or training preferred.

• Experience in the alarm or security systems industry is highly preferred. 

Knowledge/Skills/Abilities:

• Solid understanding of security and life safety systems, including burglar alarms, fire alarms, access control, and video surveillance.

• Knowledge of relevant electrical and safety codes, including local and state regulations.

• Familiarity with system schematics, technical manuals, and equipment specifications.

• Familiarity with electronic components, hardware, software, and basic programming as it relates to security and alarm systems. 

• Strong reasoning and analytical skills to evaluate alternative solutions and make effective decisions.

• Skilled in the installation, wiring, and configuration of low-voltage electronic systems.

• Understands and responds effectively to customer and team communication during installations.

• Reads and interprets technical manuals, diagrams, and job documentation accurately. 

• Strong organizational and time management skills to manage job site activities and meet project timelines.

• Ability to interpret technical documents, wiring diagrams, and blueprints.

• Ability to work independently in the field with minimal supervision.

• Detail oriented with the ability to maintain accurate records.

• Strong troubleshooting and problem-solving skills for resolving technical issues during installation.

• Maintains accuracy in work and installation quality; ensures compliance with standards and customer requirements.

• Proficient in using hand tools and power tools for on-site work.

• Effective verbal communication skills to instruct customers on system use and coordinate with team members and site personnel.

• Proficient in using computers and mobile devices to complete work orders, configure equipment, and troubleshoot systems.

• Skilled in using Microsoft Office 365 applications for communication, documentation, scheduling, and reporting.

Licenses/Certifications:

• Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only).

• Maintain a driver's license, maintain an insurable driving record, and be capable of driving on company assignments.

• NICET Level 1 Certification or higher is a plus. 

• EST Training is a plus.

• Networking and/or network security certifications are a plus.

• Certifications in alarm system hardware and software from manufacturers are a plus.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Sitting
• Standing

• Walking
• Lifting up to 50 lbs unassisted

• Carrying up to 50 lbs unassisted   
• Pushing up to 75 lbs

• Pulling
• Climbing

• Balancing
• Stooping

• Kneeling
• Crouching

• Crawling
• Reaching

• Handling/Grasping
• Fine Dexterity

• Feeling
• Talking

• Hearing
• Smelling

• Near Vision
• Far Vision

• Depth Perception
• Visual Accommodation

• Color Vision
• Field of Vision

• Ability to use hand and power
•  Driving for long periods of time 

tools safely

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• Offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, and apartment/condo buildings.

• Will drive company vehicle during all weather conditions including rain and snow events.

The work environment for the Installation Technician can at times be in any commercial or residential setting and corporate office. Alarm Detection Systems, Inc. maintains a quiet, nonsmoking office environment.

The Installation Technician must be prepared to work in all types of weather conditions.

Environmental Conditions:

• Exposure to weather
• Electric shock

• Extreme heat
• Extreme cold

• Dust or Dirt
• Confined or restricted spaces

• Wet and/or humid
• Noise

• Vibration
• Toxic or caustic chemicals

• Explosives
• Radiant energy

• High, exposed places
• Atmospheric conditions

• Moving mechanical parts

Company Benefits:

Alarm Detection Systems offers a comprehensive benefits package designed to support the 
health, well-being, and financial future of our employees:

• Medical Insurance with multiple plan options
• Company Cell Phone and Laptop

• Dental Insurance
• Company Paid Vehicle 

• Vision Insurance
• 401(k) Plan with tiered employer 

• Life Insurance
• Paid Holidays: 8 recognized holidays annually

• Paid Parental Leave
• Pet Insurance Discount

• Disability Coverage:
• Employee Assistance Program (EAP)
     
• Employer-paid Short-Term  Disability
• Tool Allowance Program

     
• Optional Long-Term Disability
• Tuition Reimbursement 

• Paid Time Off (PTO) starting at
• Company-sponsored events (friends and family welcome) 
weeks per year for employees
• Continuous professional development opportunities  

• Employee & Friends/Family
• A fun, positive, and high-energy work environment
Discounts on security systems and
monitoring services

Compensation: 
The starting pay range for the Installation Technician $23-28 per hour is based on knowledge, skills, education, certifications, and experience.

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