Desktop Engineer - Los Angeles, CA
1 day ago
Job description
NBBJ is an award-winning design firm recognized as a TIME100 Most Influential Company, a Fast Company Most Innovative Architecture Firm and a two-time 2025 AIA National Honor Award recipient. These recognitions reflect our purpose-driven approach that, fueled by ideas and a culture of collaboration, creates healthy buildings, strong communities and a resilient environment. That's where you come in. With leading clients, diverse colleagues and offices in creative capitals around the globe, a career at NBBJ will inspire you to be extraordinary. You can learn more about our firm, see what it's like to work here and explore recent projects and ideas at Join us to make an impact today
The role at a glance:
NBBJ is currently seeking a Desktop Engineer to join the Los Angeles office. The Desktop Engineer will support the configuration, deployment, and operational health of endpoint devices across NBBJ's global environment. This role focuses on packaging and distributing applications, drivers, and firmware; executing patching and compliance workflows; and ensuring devices meet readiness and operational standards defined by the Sr. Endpoint Engineer.
The Desktop Engineer works directly with endpoint management tools such as Intune, JAMF, SCCM, and related cloud-based services to deliver secure, reliable, and friction-free experiences to end users.
In your new role, you will:
Packaging & Deployment Standards
- Package, validate, and maintain applications, drivers, and firmware according to deployment requirements and persona use cases
- Coordinate with the Asset & Licensing Specialist (ALS) to ensure accurate hardware models, licensing alignment, and cohort readiness
- Support initiatives that enhance the end-user experience by delivering reliable, predictable, and low-friction deployments
Secure Baselines & Readiness Execution
- Translate Sr. Endpoint Engineer–authored GPO/MDM baselines into deployable workflows
- Execute readiness gate checks, validation, and baseline alignment tests
- Support cloud collaboration platforms by enforcing configuration standards
Endpoint Integrations
- Support Autopilot/OOBE flows, update ring execution, and device health connectors
- Assist in packaging CAB requests and supporting baseline controls
- Partner with Collaboration, UX, and Security teams on integrations
- Partnering with Collaboration, UX, and Security teams to design cohesive, user‑centered experiences across devices, applications, and services
Incident & Problem Management
- Troubleshoot packaging, deployment, install, driver/firmware, or compliance defects
- Participate in RCA activities with Sr. Endpoint Engineer
- Document fixes, publish runbooks, and brief support teams
What you will need to succeed:
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
- 3+ years in EUC, packaging, or lifecycle management
- Certifications: MD-102, SC-200, SC-400 or equivalents preferred
- Hands‑on experience with Intune, SCCM, JAMF, or similar endpoint management platforms
- Familiarity with GPO, update rings, compliance policies, certificate/Wi‑Fi profiles, and Autopilot/OOBE flows
- Strong troubleshooting skills in Windows client OS, applications, drivers, and update mechanisms
- Ability to follow automation workflows and contribute to repeatable deployment processes
- High‑quality communication and documentation skills
Additional attributes to help you succeed:
- Experience in architecture/design firm environments or similarly creative, distributed studio settings.
- Familiarity with MacOS, Microsoft Teams Rooms, VR/AR devices (e.g., Meta 3), and Android‑based hardware used in enterprise environments.
- Exposure to Citrix Virtual Apps/Desktops or hybrid virtual‑and‑physical endpoint models.
- Experience with PowerShell or similar scripting languages
- Strong attention to detail, reliability, and process discipline.
- Change stewardship: meticulous with CAB artifacts, evidence, and communications.
- Collaboration‑focused mindset with willingness to work across teams to support shared outcomes.
The annual base pay range for this role is anticipated to be between $70-85,000. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience.
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