Account Supervisor, Shopper Marketing Agency - Springdale, AR

The incumbent(s) in this position should exhibit the following ACOSTA values: · People Minded – Must show dignity and respect to all people · Integrity – Must exemplify the highest degree of ethical behavior · Results Oriented – Must show passion, pride and commitment to succeed ...

Job description

The incumbent(s) in this position should exhibit the following ACOSTA values:

• People Minded – Must show dignity and respect to all people

• Integrity – Must exemplify the highest degree of ethical behavior

• Results Oriented – Must show passion, pride and commitment to succeed

• Trust – Must be honest, sincere and confident

• Teamwork – Must build trusting relationships

• Innovation – Must progress through a combination of creativity, common sense and vision

• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

Some Essential Functions of this Position:

1. Account Services:

· Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings · Serve as primary client contact at the appropriate management level · Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities

· Expand client relationships to gain incremental revenue · Share best practices with others to maximize business potential · Understand client's objectives, strategies and tactics and be the client advocate with the agency team · Ensure that we are meeting or exceeding all client contract obligations

2. Program Planning and Development

· Lead or support the strategic planning process · Participate in brainstorm meetings · Utilize Agency planning documents, such as job brief · Drive recommended program solutions that meet clients' sales/marketing goals and brand standards · Determine necessary research to support or validate marketing plans · Investigate and recommend most effective execution strategies and tactics

3. Creative Execution/Production

· Manage creative process · Lead presentation of creative concepts to client · Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives · Ensure team follows Agency process and procedures

4. Program Implementation

· Oversee the implementation and management of all marketing tactics and retail initiatives · Oversee the management of budgets and timelines · Oversee the management and communication between the agency team, retail field team and client team

5. Financial Responsibilities

· Support Director/VP to ensure that agency meets all contracted obligations · Ensure profitability by ensuring that estimates and invoices are appropriately charged · Oversee clients' overall Account Receivables · Help Director/VP manage overall profitability of accounts

6. Other

· Be willing, able, readily available to work outside of "normal hours" · Be a team player to your specific account team(s) · Work on special projects as directed by leadership · Communicate upward to ensure that management is informed · Oversee Account Executive and Account Coordinator roles as assigned to your team.

What You'll Do

• Lead client relationships and oversee the development of shopper and trade marketing strategies that drive conversion and in‑store impact.
• Partner closely with internal strategy, creative, and execution teams to deliver best‑in‑class programs—ranging from customer‑specific activations to omnichannel shopper campaigns.
• Facilitate clear communication and compelling presentations that translate business objectives into powerful retail‑focused marketing solutions.
• Steer the creation and execution of promotional, digital, and in‑store programs that align with client sales goals, retailer priorities, and consumer/shopper insights.
• Manage account financials and contribute to organic growth by identifying new opportunities within existing client business.

Experience Requirement:

• Bachelor's degree in advertising, marketing, or related field.
• Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred.
• Prior experience working with Walmart and/or Sam's Club.
• Research/analysis experience a plus.

Knowledge, Skill and Ability Requirements:

1. Familiarity with market research techniques, including syndicated data

2. Proven leadership, organization, and communications skills.

3. Team player with a positive attitude.

4. Self-starter with strong analytical problem-solving ability.

5. Ability to effectively develop and communicate ideas, both oral and written.

6. Ability to handle multiple projects.

7. Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint

#DiscoverYourPath

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That's why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you're looking for part-time flexibility or full-time career advancement.

Ready for a career path that's as unique as you? Discover your path at Acosta Group

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

#DiscoverYourPath