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Application Data Integration Specialist - Florence, United States - ADP
Description
ADP is seeking an experienced professional to join the Integration Management Team as a Data Integration Specialist.This will be a substantial customer-facing role within the Operations organization that requires a unique mix of technical and business expertise.
The ability to perform a consultative role to our internal partners within Operations and Service as well as our customers and their technology partners is critical to delivering on the key responsibilities of the position.
A successful candidate will possess the ability to utilize pre-defined file and non-file based (API) data intake methods to recommend and complete integrations for the purpose of acquiring customer data in support of ADP Tax Credits product administration.
Additionally, this role will support implementation teams as an SME while new integration capability (i.e. APIs, File based capability) is implemented.The candidate will pilot the new capability, define onboarding processes for emerging capability and train the broader teams on how to onboard clients utilizing the new capability.
The primary responsibilities of this role include, but are not limited to:Supporting the installation of ADP Tax Credits customers by implementing data integrations using already established, methodologies (API).
Working closely with our customers and/or the Third-Party partners as well as internal business partners to define, recommend and implement effective solutions.
Coordinating activities of internal / external technical teams completing data integrations, leading working sessions to troubleshoot issues and providing technical guidance.
Defining onboarding processes for emerging capabilities and training the broader teams on how to onboard clients utilizing the new capabilities.
Defining data requirements specific to the customers' plan design, review data requirements with the customer and offer alternatives for data concerns.
Providing feedback for data corrections to meet predefined tolerances for data accuracy.
Coordinating activities to complete data loads into the appropriate administration system and promoting the data integrations to production status.
Solving complex problems by taking a broad perspective to identify solutions.
Working independently and leading others through complex situations.
Leading process improvement initiatives that focus on bringing efficiencies to customer onboarding activities.
Excellent communication skills, including direct interaction with customers and the ability to tailor messages based on the customer needs
Strong analytical and problem-solving skills, preferably working on data integration projects
Experience writing/reading SQL Queries and Stored Procedures and familiarity with architecture and data structure
Experience with reporting technologies such as Crystal Reporting, Microsoft SQL Server Reporting Services, Microsoft Power BI or Tableau, Java
Excellent interpersonal skills with the ability to build and cultivate partnerships with ADP customers, their technology partners, and internal business partners
Demonstrated project management skills with the ability to drive others in various project stages
Demonstrated experience serving as a subject matter expert to internal and external teams focused on data integrations
Ability to build new and mature business processes to be used by others
Proven track record of delivering results, with the ability to meet deadlines in a fast-paced environment
Ability to work independently, prioritize deliverables and drive to solutions
Working knowledge of APIs highly desired
Knowledge of integration to Workday tenants and an understanding of it Oracle and SAP systems a plus
Ability to effectively work through ambiguous situations and bring clarity to others
Technical background with Excel, text file manipulation and SQL
Experience with CSV / fixed width file formats required
Knowledge of ADP products and services a plus
Bachelor's degree or equivalent work experience
Diversity, Equity, Inclusion & Equal Employment Opportunity at
ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.
Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics atADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.
We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Click to learn more about ADP's culture and our full set of values.
