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- Supervises daily activities of claims processing and payment functions.
- Establishes work procedures and standards. Evaluates work methods and implements new procedures and operations.
- Maintains various reports and management controls. Verifies statistical coverage information, as requested. Provides status report on Processing unit(s) to Claims Manager, as requested.
- Coordinates the work activities of the unit. Responsible for day-to-day work and procedures. Assigns and checks work. Monitors and controls quality, productivity, and workflow.
- Provides technical guidance to staff. Maintains high-level system(s) knowledge sufficient to instruct staff on automated system(s) and processing workflows.
- Identifies operational and/or potential systemic problems; identifies root causes and ensures that solutions are implemented promptly.
- Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides training to new members of the team.
- Performs other duties as assigned.
Crop Claims Processing Supervisor - Fargo, United States - Great American Insurance Group
Description
Great American's Crop Division is looking for a Claims Processing Supervisor to join our Fargo, ND office. As one of the largest Crop insurers in the country, Great American is recognized as a leader in this specialized marketplace. We are seeking a strategic and dynamic leader to join our GREAT team.
Essential Job Functions and Responsibilities
Job Requirements
Education: High school diploma or equivalent
Experience: Generally, 4 to 6 years of related experience, including 0 to 2 years of leadership experience.