- Essential Function.
- Check email
- Review vehicle reservation
- Review if any group is covered for bellmen porterage.
- Notify staff of site visits for the day
- Review transportation manifest
- Ensure house vehicles are gassed up and clean
- Ensure bellman and valet are posted in correct positions
- Check VIP and SG arrivals
- Assist with the pulling, and putting away of valeted keys.
- Assist with the logging of all valeted keys into the valet report
- Make sure all associates are updated on daily events and groups in house.
- Review resumes for method of transportation for group arriving and departing.
- Know all on and off property movements
- Check to see if we have deliveries for the day.
- Arrange deliveries
- Status of MOS audits for the month
- Continuously check any room not ready luggage
- Ensure proper tracking of bell log
- Get appropriate daily arrival/in-house lists
- Answer phones using the proper Moments of Service techniques and procedures
- Follow proper gratuity procedures
- Display and apply current knowledge of local activities
- Follows proper lifting procedures
- Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, facsimile machine
- High School Diploma or equivalent.
- Prior hospitality experience preferred.
- Ability to teach, develop, and motivate others.
- Must have the ability to multi-task.
- Excellent verbal and written communication skills required.
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Guest Services Supervisor| Full Time - Green Cove Springs, United States - Omni Hotels
![Omni Hotels background](https://contents.bebee.com/companies/us/omni-hotels/background-faZiQ.png)
Description
Location:
Amelia Island Resort
At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
Job Description:To provide ensure that guests receive luggage to their room in a timely manner. Also needs to ensure that vehicles parked in valet get pulled up in a timely manner.
Responsibilities:Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to