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    IT eSystem Analyst II - Troy, United States - Troy Public Radio

    Troy Public Radio
    Troy Public Radio Troy, United States

    2 weeks ago

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    Description


    Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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    The IT eSystem Analyst II position in Information Technology is responsible for providing system and technical support to users; assisting users to maximize technology benefits; recommending and implementing system and technology solutions and improvements; troubleshooting systems and technology; and automating organizational tasks.

    Minimum Qualifications
    Bachelor's degree in Computer Science, Information Technology, or Math
    Minimum of two years of related experience and/or training (OR equivalent combination of education and experience)
    Demonstrated ability to inventory, support and implement diverse solutions
    Experience in review of IT efforts for effectiveness
    Ability to review system specifications for business requirements and identified end-user objectives
    Experience in all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
    Ability to identify and gather requirements from users and stakeholders
    Experience with configuration changes, including (but not limited to): flow, fields, page layouts, record types, custom settings, dashboards and reports
    Ability to monitor user adoption
    Experience with user training and creating training materials
    Strong written and verbal communication skills
    Strong attention to detail in a fast-paced environment
    Strong organizational ability
    Preferred Qualifications

    Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
    Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

    No
    Work Hours
    Standard office hours, with some evening and weekend work required as needed.
    List any hazardous conditions or physical demands required by this position
    NA
    Does this position have supervisory responsibility?
    Last Day a Reference Provider Can Submit Reference
    Qualified applications will be made available to the department/committee for review immediately upon submission.

    We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate.

    If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal.

    Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them.

    Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact
    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
    Troy University employment website )
    Chronicle of Higher Education
    Higher Ed Jobs
    Social Media website
    Indeed
    Other employment website (please specify below)
    Employee Referral (please specify below)
    Local newspaper (please specify below)
    Professional journal (please specify below)
    Other source (please specify below)

    Please specify:
    (Open Ended Question)


    • Regarding your current employment status, please select one of the following:
    Not a current Troy University employee
    Current part-time Troy employee (including adjunct faculty)
    Current full-time Troy employee - initial appraisal period complete
    Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)


    • Do you have a Bachelor's degree in Computer Science, Information Technology, or Math AND a minimum of two years of related experience and/or training, OR equivalent combination of education and experience?
    Yes
    No

    Required Documents

    Resume
    Cover Letter
    List of References
    Optional Documents

    Letter of Reference 1
    Other Document
    Letter of Reference 2
    Unofficial Transcript 1
    Unofficial Transcript - Employment is contingent upon a satisfactory background check.

    • Troy University is an Equal Employment Opportunity and Affirmative Action employer.
    • Troy University participates in eVerify.
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