- Create and revise knowledge base content for HUD and FHA programs to reflect current policy and procedures.
- Perform audits and certify all published knowledge base articles for accuracy, functionality, and format on a quarterly basis.
- Meet deadlines for knowledge base content updates based on HUD requests and FHA policy changes following standard operating procedures.
- Manage and assign work to the Knowledge Base Content team making sure performance expectations are met.
- Bachelor's degree or relevant experience in lieu of a degree
- At least 4 years of experience with Single Family FHA origination policies and procedures.
- At least 4 years of experience writing processes, procedures, or training content in the mortgage industry which could be read and easily understood by the intended audience.
- Excellent organizational and time management skills with the ability to adapt and support ongoing changes to systems, policies, and processes.
- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
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FHA Knowledge Content Manager - Silver Spring - DanSources
Description
FHA Knowledge Content Manager - (CREATIVE COMMUNICATIONS Manager I)REMOTE
Public Trust Required
Job Overview:
Leidos is currently looking for a Knowledge Base Content Manager.
The right candidate will have a strong background in single-family FHA mortgages including documenting mortgage policies, processes, and training content.
Our Leidos team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
This is an exciting opportunity to use your FHA expertise and knowledge.As the Knowledge Base Content Manager, you will be accountable for maintaining accurate and current content on HUD's "FHA Knowledge Base Portal".
The FHA Knowledge Base Portal is a vital resource relied upon by the mortgage industry and the general public for their housing-related inquiries and requests.
The right professional for this position will be detail-oriented and quality-focused while also staying aware of all updates or changes regarding FHA policies and procedures.
If you know that you can succeed and thrive in this role, apply We look forward to hearing from you.
Primary Duties:
Basic Qualifications:
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FHA Knowledge Content Manager
Only for registered members Rockville, MD, US
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Content Manager
Only for registered members Washington
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Content Manager
Only for registered members Washington, District of Columbia, United States
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Content Manager
Only for registered members Washington, DC
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Content Management
Only for registered members Washington
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Content Manager
Only for registered members Washington, DC
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Senior Manager, Content
Full time Only for registered members Bethesda
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Senior Manager, Content
Only for registered members Bethesda, MD
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Senior Manager, Content
Only for registered members Bethesda, MD
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Web Content Management
Only for registered members Bethesda, MD
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Product Manager, Content Management
Full time Only for registered members Washington
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Senior Manager, Content
Only for registered members Bethesda
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Senior Manager, Content
Only for registered members Bethesda
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Web Content Manager
Only for registered members Washington
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Manager of Content Development
Only for registered members Washington
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Web Content Manager
Only for registered members Washington
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Senior Content Manager
Full time Only for registered members Washington
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Manager, Digital Content
Full time Only for registered members Washington
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Content Marketing Manager
Only for registered members Washington, District of Columbia, United States
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SharePoint Content Manager
Full time Only for registered members Washington
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Content Marketing Manager
Only for registered members Washington