Software Support and Quality Assurance Analyst - Arvada, United States - IDR Healthcare

Description

IDR is seeking a QA Customer Support Technician to join one of our top clients in Denver, CO.

If you are looking for an opportunity to join a small organization and work within an ever-growing team-oriented culture, please apply today This is a hybrid contract to hire position.

Position Overview for the QA Customer Support Technician :

Investigate reports of product quality issues and ensure resolution following company guidelines and requirements Troubleshooting with clients via phone calls and responding to trouble tickets promptly.

Works in a team setting, sharing information and assisting others with support calls Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions Preferred Skills for the QA Customer Support Technician : 1+ years Manual QA Exp Great communication Skills Automation testing (nice to have)

Bachelor's Degree What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 20+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance Compensations Details:
$25-30 / hr