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    Box Office Supervisor| Mobile Convention Center - Oak View Group

    Oak View Group background
    Description

    Overview:

    We are looking for a friendly, motivated individual to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct, and provide supervision to all ticket sellers on event days.

    For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

    This role will pay a wage of $19-$25 per hour.

    JOB EXPIRES 7/1/24

    Responsibilities:
    • Supervises ticket seller staff on event days; Assist with ticketing set up, customer service questions, and technology issues.
    • Works with Box Office Manager on event day set up which includes, scanner and pedestal set up, pre-event briefings, and ticket seller staff deployment.
    • Utilizes the ticketing system to process ticket sales and troubleshoot customer issues and provide staff support
    • Ensure the ticket seller staff is implementing and following all box office policies and procedures.
    • Performs all other duties as assigned by Box Office Manager.
    Qualifications:
    • Minimum of high school degree.
    • Minimum of 1year of experience supervising customer service staff
    • Previous experience with ticketing systems,
    • Strong problem-solving skills
    • Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior,
    • Displays a positive and team-oriented attitude.
    • Required to work flexible hours including evenings, weekends and holidays


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