Call Center/Patient Connection Agent - Escondido
1 month ago

Job Summary
The Patient Connection Agent plays a vital role in ensuring a welcoming,efficient and compassionate experience for every patient or client contacting DAP Health
for medical or social services.
This position requires strong communication skills,sound judgment,
and the ability to thrive in a fast-paced service-oriented environment.
- Maintain patient confidentiality in accordance with HIPAA and all applicable laws and regulations.
- Schedule various types of patient appointments following DAP Health's provider templates and protocols based on patient needs and service requirements.
Job description
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