- Previous experience in a Guest Service Associate role or similar preferred
- Previous hotel experience preferred
- Experience with roomMaster is preferred but not essential
- Must be motivated and a self-starter
- Part-time - around 28 hours/week
- Thursdays, Saturdays, & Sundays
- Shift: 8:30AM - 5 or 6PM
- Slight assistance with daily breakfast is part of this role.
- Ensure the highest level of guest satisfaction by offering friendly attentive service
- Resolve guest problems quickly, efficiently, and courteously
- Greet customers immediately with a friendly and sincere welcome
- Maintain, monitor, and update group information on the hotel's records as necessary
- Process guest check-in and check-out smoothly and correctly
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Guest Service Associate - Key West, United States - Group Management Services
Description
Guest Service AssociateKey West, FL
Key West Bed & Breakfast, a Trip Advisor Certificate of Excellence boutique property in Old Town, is looking for an energetic, hands-on Guest Service Associate to join our team We are a friendly and incredibly guest-focused team looking for an individual with the same qualities to drive to provide an exceptional guest experience.
Our ideal Guest Service Associate will have: