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Key West

    Guest Service Associate - Key West, United States - Group Management Services

    Group Management Services
    Group Management Services Key West, United States

    2 weeks ago

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    Description
    Guest Service Associate

    Key West, FL

    Key West Bed & Breakfast, a Trip Advisor Certificate of Excellence boutique property in Old Town, is looking for an energetic, hands-on Guest Service Associate to join our team We are a friendly and incredibly guest-focused team looking for an individual with the same qualities to drive to provide an exceptional guest experience.

    Our ideal Guest Service Associate will have:
    • Previous experience in a Guest Service Associate role or similar preferred
    • Previous hotel experience preferred
    • Experience with roomMaster is preferred but not essential
    • Must be motivated and a self-starter
    Schedule:
    • Part-time - around 28 hours/week
    • Thursdays, Saturdays, & Sundays
    • Shift: 8:30AM - 5 or 6PM
    Guest Service Associate Responsibilities:
    • Slight assistance with daily breakfast is part of this role.
    • Ensure the highest level of guest satisfaction by offering friendly attentive service
    • Resolve guest problems quickly, efficiently, and courteously
    • Greet customers immediately with a friendly and sincere welcome
    • Maintain, monitor, and update group information on the hotel's records as necessary
    • Process guest check-in and check-out smoothly and correctly
    Does this sound like the right position for you? Apply with a current resume today


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