- Providing support to our internal customers
- Resolving service incidents and requests
- Managing user accounts, credentials, and permissions
- Configure new-hire systems and processing offboard systems
- Managing and maintaining IT inventory
- Provide a/v support for conference rooms
- Documenting existing processes and procedures
- Updating IT systems and rolling out updates
- Assist with project-related activities, working closely with other IT team members to deliver successful outcomes
- Bachelor's Degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 2+ years of experience managing MacOS in an enterprise environment
- 2+ years of experience managing Google Workspace
- Hands-on experience with laptop, a/v, conference room support
- Ownership mentality and the willingness to teach others
- Drive for Customer Service excellence
- Health Benefits Package: Medical, Vision, Dental
- Telehealth
- Pharmacy Resources
- Savings and Spending Accounts
- Life & AD&D Insurance
- Disability Insurance
- Travel Assistance and ID Theft Protection
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
- Employee Assistance Program
- Lifestyle Spending Benefit
- Legal Plan
- 401(k) Retirement Savings Plan and Match
Junior IT Systems Administrator - Austin, United States - Iodine Software
Description
Junior IT Systems Administrator
Join Us. Let's make a direct impact in healthcare.
Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.
Who We Are:
Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.
What we're looking for:
As Iodine continues to grow, we are in need of expanding our IT team in a fast paced environment. As a Junior IT Systems Administrator, you will be an important representative of the team as you will be the face of IT. The ideal candidate is someone who loves to help others, hungry for knowledge, seeks out problems to solve, and not afraid of a challenge.
This is an on-site position.
What you'll do:
What we'd love to see:
Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
What we offer:
Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin and on our website at .
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At Iodine Software, we don't just accept DIFFERENCE - we celebrate it We recognize that diversity benefits our employees, products, customers, and our community. We are committed to offering equal employment opportunities without regard to any legally protected characteristic. If you need a reasonable accommodation, please email
**You must be currently authorized to work full-time in the United States on a permanent basis**