Controller - Rooms Seasonal - Atlantic City, United States - Bally's Corporation

Description

• Authorized to view only the pre-approved room comping level; this position does not have authority to change information.
• Responsible for posting charges and settling folios for individuals and groups as well as resolving due-outs and completing express check-outs.
• Maintains accuracy within accommodation availability.
• Completes the non-zero balance report on a regular and on-going basis.
• Handles incoming calls regarding same day billing inquiries.
• Expected to streamline departmental operations through the continuous assessment of policies and procedures, work processes and program effectiveness/value.
• Helps to maintain and enhance a safe, secure, and comfortable environment for our guests.
• Empowered to ensure that customer's complaints/problems/issues are handled in an effective, prompt, and courteous manner.

Demonstrates a positive demeanor to customers, both internal and external, always.

Qualifications