Manager - Selling Floor - West Farm Shopping Center Rack - Farmington, CT

Job summary

As a Sales Department Manager, you are a critical leader in the store coaching, developing, and motivating your team to deliver outstanding customer service.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Partner with the merchant team to ensure you have the merchandise your customers will love

Qualifications

• For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred
• For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred
• 1+ years of successful retail management experience
• Experience leading and motivating teams to be the best they can be
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service
• A proven track record of developing, planning and executing business strategies to maximize opportunities
• Strong communication and interparental skills to inspire, direct and lead

Job description