Field Technician MCAT - Lansing, United States - Michigan CAT

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    Description

    Job Description

    Job Description

    Position Summary

    A Field Technician at Michigan CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands.

    Responsibilities

    As a Field Technician your responsibilities may include, but not limited to:

    • Diagnose problems with equipment/engines.
    • Perform all repairs associated with the diagnosis that is possible out in the field.
    • Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site.
    • Write up detailed service reports for both internal and external requirements.
    • Maintain own equipment.
    • Building productive customer relationships to benefit all involved.

    Qualifications

    To qualify, you should have:

    • Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required.
    • The ability to self-motivate and self-manage time.
    • A record of promptness to get to and from work on time.
    • Strong ability to communicate and listen, understanding customer needs and performing the work necessary.
    • Strong writing skills to complete detailed service reports.
    • A Current DOT Medical Card.
    • A Current Class A CDL.

    The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

    MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).