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  • Housekeeper - Charlotte - Maya Hotels

    Maya Hotels
    Maya Hotels Charlotte

    3 weeks ago

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    Description

    Job Title: Hotel Room Attendant

    We are seeking a dedicated and detail-oriented Hotel Room Attendant to join our team at Holiday Inn Express Charlotte Airport.

    The ideal candidate will have a passion for delivering exceptional guest experiences and taking pride in maintaining clean and comfortable hotel rooms.

    Key Responsibilities:

    1. Cleaning and Maintenance: Clean and tidy guest rooms, including making beds, changing linens, dusting furniture, vacuuming or sweeping floors, and emptying trash bins. Also, clean and sanitize bathrooms, replenish toiletries and towels as needed.
    2. Restocking Supplies: Replenish guest room supplies, such as towels, toiletries, drinking glasses, coffee/tea supplies, and stationery items.
    3. Reporting and Maintenance Requests: Report any maintenance or repair issues in the guest rooms to the appropriate department.
    4. Lost and Found: Promptly report lost personal items to the housekeeping supervisor and follow the hotel's lost and found procedures.
    5. Attention to Detail: Pay close attention to detail to ensure all areas of the room are thoroughly cleaned and maintained.
    6. Time Management: Prioritize tasks and manage workload effectively to complete assigned rooms within the given time frame.
    7. Customer Service: Provide exceptional customer service by being polite, friendly, and responsive to guest inquiries or requests.
    8. Safety and Security: Adhere to safety and security protocols, such as using proper cleaning chemicals and handling hazardous materials correctly.

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