Apartment Concierge - Baltimore - InterSolutions

    InterSolutions
    InterSolutions Baltimore

    1 week ago

    Description
    Job Description

    Job Position: Concierge

    Location: Baltimore, MD 21201

    Pay Rate: $17 - $18/hr

    Shift:

    Description:

    Now Hiring: Apartment Concierge Associates

    Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you

    Why Join InterSolutions?

    We offer everything you need to launch or grow your career in property management, including:
    • 24/7 support
    • Opportunities for permanent placement with top communities
    • Referral bonuses for bringing new talent onboard
    Primary Responsibilities Include:

    Create a friendly and welcoming environment for residents and guests

    Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors

    Provide first-line support for resident requests, concerns, and service inquiries

    Follow up on completed service requests to ensure resident satisfaction

    Respond to emergency situations by following proper protocols and contacting the appropriate services

    Monitor and maintain common areas, ensuring cleanliness and organization

    If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions

    Requirements:

    Previous customer service experience

    Strong phone etiquette and excellent communication, organization, and management skills

    Highly detail-oriented and responsible

    Excellent follow-up and follow-through skills

    Self-motivated with the ability to work independently with minimal supervision

    Skilled in handling difficult situations and enforcing guidelines diplomatically

    Proficiency in Microsoft Word, Outlook, Excel, and data entry

    Ability to stand for 70% of the time and lift packages up to 20 lbs.

    Ability to work weekends as required

    InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.

    We leverage leading-edge technology to efficiently match great people with great companies and lifelong careers in Multifamily.

    Founded in 1997, InterSolutions is a residential property management staffing agency that places office, leasing, maintenance, and concierge associates in temporary, temp-to-perm, JumpStart payroll, contract, and direct hire positions. Over the years, we have evolved to continue meeting the needs of clients, candidates, and communities.

    InterSolutions is an Equal Opportunity Employer (EOE) and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status or any other characteristic protected by applicable law.
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